The Field Service Technician is an integral part of the Skyline Products Inc. team. Skyline Products is looking for someone who will represent the company in a highly professional, consultative and customer-centric way. A career minded, self-starting individual that has the ability to represent to a degree our Sales, Customer Service, and Engineering departments, in addition to having excellent electronic troubleshooting skills. W hile also demonstrating the ability to rise to a supervisory /managerial level. Primarily, this person will provide customer support, field testing and repair of electronic dynamic message signs and traffic control systems. Essential Duties and Responsibilities include the following:
Travel to customer sites to perform onsite installation, testing and troubleshooting of dynamic message sign systems located on interstates and local roads
Coordinate, manage and complete assigned project work orders in a timely manner
Write routine trip reports, test result reports, and correspondence
Communicate frequently and effectively with both internal and external customers
Facilitate on-site or remote training sessions
QUALIFICATIONS
Team oriented, able to work well with coworkers
Excellent customer interfacing and communication skill
Minimum of one year experience in basic electronics; Associate’s or Bachelor’s degree preferred
Experience in the use of multi meters measuring AC and DC voltage
Able to read and understand schematics and wiring diagrams
Proficient with MS Office
Basic IP network troubleshooting experience
Basic Linux/Unix command line experience is a plus
Availability to travel up to 75% to customer sites; able to travel on short notice
Ability to lift/move up to 50 pounds
Ability to perform in cold, noisy, stressful environments
Able to work from a bucket truck at heights up to 75 feet
Must possess a valid driver’s license
Compensation for this position is $30- $35 per hour.
Benefits include:
Health Care Plan (Medical, Dental and Vision)
401k with company match
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off
Short Term and Long Term Disability
Training and Development
Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.
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