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DescriptionPlease Note: Excellent customer service skills are a must! Full-time and part-time positions are available. Full time employees work 30-40 hrs per week. Part-time positions usually work 25 to 29 hours. Please tell us about your availability! (We can be flexible if you can be consistent.) Ability to work evenings and weekends is preferred.Our Retail Centers are open 9:00 a.m. to 8:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.Pay: $14.00 Hr. Goodwill is now a Proud Partner with DailyPay! Work Today. Get Paid Today! Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.Part Time employees in are eligible for paid holidays, floating holidays, sick leave, jury duty and bereavement leave. Part time employees can also make pre-tax contributions to a retirement plan and some part time employees who work enough hours in a year may become eligible for employer contributions to their retirement.OBJECTIVE:The Retail Production Associate will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible to ensure the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books or shoes per the business needs.QUALIFICATIONS: Must have attention to detail and ability to make decisions. Ability to use basic technologies to be able to follow company standards. Ability to use judgement to assess quality and value of product and pricing, researching value as necessary. Must have the ability to use a dolly and pallet jack as required. Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime. Must be able to communicate effectively with customers, managers, supervisors, staff and peers.KEY RESPONSIBILITY AREAS: Sort donated items by type (books, media, textiles, housewares etc.) which include season, color and quality of product. Hang, size, and price, tag, and prepare items to be sold on the sales floor. Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition. Make decisions to price according to Goodwill standards of quality and value of product, which may include researching the item’s value on the internet or utilizing other company tools and standards. Ensure production and sales floor areas are well organized, stocked, properly merchandised and clean. Provide excellent customer service to fellow staff and customers; answer product questions as needed. Rotate or pull old or unsold product from the sales floor to ensure product selection is refreshed as necessary. Follow all retail center policies and procedures. Follow all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train as needed in other departments and areas when required.Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-VerifyWe promote a Safe & Drug-free Workplace.Physical RequirementsAttachment to Job DescriptionPosition: Associate I, Retail Production Dept Number: Various(This information is required to ensure compliance with various workplace regulations.)Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) NeverLIFTING: (as defined by ADA)Heavy: 45 lbs & over - OCCASIONALLYModerate: 15-44 lbs - FREQUENTLYLight: 14 lbs & under - CONTINUOUSLYCARRYING:Heavy: 45 lbs & over - OCCASIONALLYModerate: 15-44 lbs - FREQUENTLYLight: 14 lbs & under - FREQUENTLYPUSHING/PULLING - FREQUENTLYREACHING:Above Shoulder - FREQUENTLYAt Shoulder - CONTINUOUSLYBelow Shoulder - CONTINUOUSLYTWISTING - CONTINUOUSLYBENDING - FREQUENTLYKNEELING/CRAWLING – OCCASIONALLYSQUAT - OCCASIONALLYCLIMBING:Use of legs only (stairs) - OCCASIONALLYUse of arms & legs (ladders) - OCCASIONALLYCCASIONALLYHEARING - FREQUENTLYVISION:Visual, close - CONTINUOUSLYVisual, distant - OCCASIONALLYVisual, depth perception - FREQUENTLYHANDS/FINGERS:Simple grasping - CONTINUOUSLYFine Manipulation - CONTINUOUSLYRepetitive Movements - CONTINUOUSLYWALKING - FREQUENTLYSTANDING - CONTINUOUSLYSITTING - NEVERSPEAKING - OCCASIONALLYOTHER, please describe -Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
