As a Customer Service Representative, you are a key member of the team and represent the company on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Schedule and complete estimates & cleans
Perform marketing functions to sell additional work and earn business
Return customer calls, respond to customer complaints, and resolve breakage issues
Perform administrative functions including data entry, payment processing, and supply inventory
Assist with personnel management, including hiring and recruiting functions
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Fluent in English and Spanish
Full time
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
