Vacancy expired!
Coast Personnel Services is seeking an Electronics Engineer for a Temp to Hire position.
The successful candidate will be responsible for providing exceptional on-site support and expertise to the Company's Flat Panel Display manufacturing customers. This individual will perform on-site installation, servicing and repair of complex equipment and systems as well as inspect and approve operational quality of system equipment. They will also be responsible to instruct customers in the operation and maintenance of the system and serves as a company liaison with customer on administrative and technical matters for assigned projects. This position requires 50% travel, local, domestic or international.
This position is based in Colorado Springs, CO and reports to the Sr. Delivery and Services Manager based in San Jose, California.
Principal Duties/Responsibilities:
Utilize high level knowledge of company's systems in order to:
- Find practical, time-saving methods to optimize the customers' system utilization and maintain a high level
of customer relations.
- Find problems and limitations with customers' hardware and software and recommend potential solutions
regarding the purchase of new equipment or options
Ensure that company equipment functions properly by preparing sites, installing systems, gaining customer
acceptance of systems, and performing post-installation check-ups and preventive maintenance activities.
Perform appropriate software/hardware technical changes, ECO's, and upgrades on equipment.
Train customers on use of company equipment in conjunction with established training programs.
Diagnose and remedy company equipment problems at customer site
Work as a team with product line experts for technical support to resolve customer issues quickly and
effectively.
Set up, manage, and report on special projects as needed including:
- Coordinating test programs for software versions, hardware changes, and Alpha and Beta sites.
- Evaluating software, hardware, and other materials that have been integrated with company products.
- Researching specific customer hardware problems for the purpose of generating and implementing
solutions.
- Supporting sales efforts from technical/customer support perspective (i.e. demonstrations, tradeshows,
customer meetings)
Initiate new projects and evaluations that will help achieve continuous improvement of system performance,
customer satisfaction, and customer support procedures.
Essential Education, Skills and Experience:
2-year degree in related field or discipline (such as mechanical or electrical engineering, computer science);
or equivalent combination of trade school degree and minimum of 2 years work experience desired.
Minimum of 2 years field service experience installing and repairing: computer systems and electro-
mechanical equipment.
A thorough understanding of troubleshooting processes.
Strong electro-mechanical aptitude backed with experience.
Computer systems experience will include good working knowledge of hardware and software installation,
diagnostic analysis, and troubleshooting proficiency.
Self-reliant; strong professional people skills.
Ability to prioritize and schedule duties ranging over multiple disciplines.
Ability to work well with others.
Self starter with proven ability to successfully contribute with minimal supervision.
Ability to travel.
Please send resume to sgarza@coastjobs. com
