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An Assistant Manager assists with daily operations of the restaurant and executes active management in order to ensure policy, service, and hospitality are being delivered to the guest. Assistant Manager directs staff and is responsible for various administrative tasks. All duties are to be performed within the guidelines of the Rocky Mountain Restaurant Group and affiliate companies. Guest satisfaction is always the #1 priority at RMRG and must be the focus of all managers.
Responsibilities
Ensure company policy and Brand Equity Standards are followed.
Assists in optimizing profits by controlling food, beverage and labor costs.
Training and developing new hourly team members.
Maintains and keeps updated all side work for FOH employees
Increasing sales by ensuring guest satisfaction and prompt problem resolution
Maintain an overall management style and professionalism in accordance with our established best practices.
Provide leadership and direction to all team members to ensure efficient operation
Ensure food quality and availability. Monitors order guides for accuracy.
Complete all tasks assigned by General Manager on time.
Handles cash drawer balancing and ensures daily sales reports are processed in absence of GM
Qualifications
Minimum of 3 years of experience in restaurant management
Experience working in a hands-on, fast paced environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to our team