Sales Fulfillment Coordinator
Micro Metals Inc
Colorado Springs CO 80907
Job description
Coordinate and process customer orders while ensuring all requirements are accurately fulfilled. This role serves as the primary point of contact for customers regarding their orders and works closely with various departments across the organization. Success in this position depends on building strong, collaborative relationships and maintaining effective communication via email and phone.
Role and Responsibilities
Receive and route quote requests to appropriate departments
Prepare and send final quotes to customers based on company guidelines
Create job and purchase orders to kick off production
Keep order and job status information up to date and proactively communicate with customers
Assist with special projects and support cross-functional initiatives
Qualifications and Education Requirements
High school diploma or equivalent (trade school or post-secondary education a plus)
Experience in order fulfillment, customer service, and ERP systems
Strong 10-key and data entry skills
Proficiency in Excel (advanced skills preferred)
Excellent communication, time management, and organizational abilities
A positive, team-first attitude under pressure
Competencies & Behaviors
Ability to effectively communicate with customers and co-workers
Positive, team-oriented attitude
Detail-oriented
Ethical conduct
Time management
Organization skills
Works well under constant pressure
ADA Requirements
Must be able to work in an office setting, sitting in one place for up to two (2) hours without getting up. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Must be able to abide by safety rules where applicable, including but not limited to wearing close-toed shoes and safety glasses.
This job description is not meant to cover or contain a comprehensive listing of activities, duties or responsibilities that are required to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type:
Full-time
Pay:
$18.00 per hour
Expected hours:
40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location:
In personPI274334142 Apply