Assistant Service Advisor/ Service Advisor
Well Established, neighborhood Shop, with steady growth ready to add a new member to our team.
Have you been an automotive BDC rep or CSR and ready for the next step?
Do you just like cars & people and want to work with them?
We are looking for someone with a passion for cars and a drive for customer satisfaction, self-motivated, reliable, and has a desire to train in the automotive field.
Promotion to full service advisor from Assistant position is expected within 1 year of hire.
Responsibilities:
- Greet customers in a timely and friendly manner.
- Schedule service appointments.
- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Provide the customer with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with an explanation of associated costs, detailing problems and pertinent information, and secure client authorization of repair or service.
Bonus Skills you might bring:
- Exceptional telephone and people skills
- Sales skills
- Positive attitude
We offer:
-Training & Development
-Healthcare
-PTO
-A shared passion for cars and the people who drive them.
To Inquire please call 303-875-9057.