Job Summary:
This is a full-time, hourly position in the custom cabinetry industry, located in Parker, Colorado. As an individual contributor, you will have the opportunity to make a positive impact on our customers' experience while also working as part of a dynamic and collaborative team.
Compensation & Benefits:
You will work 40 hours total over 5 days each week. This will include one or two Saturday’s a month.
Our hours are:
Monday – Friday 8:00 am to 5:00 pm
Some Saturdays 9:00 am to 3:00 pm
Paid Holidays &Vacation Time
Health, Dental & Vision Insurance
401K
Responsibilities:
- Answering phones
- Working with clients and handling every phase of their project file
- Scheduling appointments
- Assisting employees who are in the field
- Responsible for problem resolution for clients
- Maintaining customer database and input of information into computer
- Basic file management and scanning
Requirements:
- High school diploma or equivalent required
- Customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Ability to multitask and manage time effectively
- Proficiency in Microsoft Office and customer service software
- Salesforce experience a plus
- Experience in the home improvement, design or construction industry is a plus
- Bilingual candidates are encouraged to apply
