A Customer Service/Sales Associate
responsible for helping customers with questions or concerns regarding company products and services. Their duties include communicating with customers in-person, over the phone or via email.
Also responsible for attending to customers needs in our store and helping them purchase the goods they need. Their duties include welcoming customers to the store and asking them about their purchasing needs, helping people find the right item and ringing up items at the register.
Other Duties:
Keep all store areas clean and organized
Be able to help with keeping product stocked.
Develop strong relationships with customers and look for opportunities to further expand their products
Provide outstanding customer service before and after a sale.
Maintain high levels of customer satisfaction.
Help customers determine their needs then provide proper recommendations to solve their problems
A Knowledge of Music is a MUST! WE ARE A MUSIC STORE!
