Do you love making people happy? Are you a great communicator, who is thoughtful, goes above and beyond, and has excellent attention to detail? This is the kind of person we want to join our team at AliceHome.
AliceHome is a technology enabled services company on a mission to enhance the way people live. Home Managers are an integral part of what we do, and we are looking for candidates who truly exemplify what it means to provide excellent service. The Home Manager position requires a dynamic, innovative and service-oriented professional who is extremely organized, and detail-oriented to serve our luxury clientele. The ideal candidate will thrive in an environment where they build a rapport with residents, and anticipate their needs to deliver an exceptional level of hospitality.
Job Responsibilities and Tasks:
Build relationships with the building on-site team, service providers, and residents
Provide an extraordinary living experience for residents starting from move-in and for the duration of their lease
Communicate with residents through the Home Manager platform
Meet with residents, and oversee their home preferences to deliver an exceptional living experience
Manage a team of service specialists to help execute high-quality services
Routinely conduct in-home visits to ensure all services are properly completed and look for opportunities to surpass expectations
Give residents their time back by providing an unrivaled home management experience
Desired Qualifications and Traits:
Bachelor’s Degree; preferably in hospitality management or communications
2+ years of management experience in hospitality, guest services, retail, marketing, or communications
High level of attention to detail with the ability to multitask
Excellent oral, written communication and listening skills
Curious and observational
Upbeat, positive disposition with genuine “can do” attitude
Meticulous with exceptional organizational skills
High value on trustworthiness, respect, and discretion of clients
Passion for serving others
Operationally minded - capability to manage & maintain a variety of components
Excitement for working in a company that is quickly evolving and growing
The Must Haves:
Ability to lift up to 50 lbs
Valid driver's license, a clean driving record, and reliable vehicle
Eligibility to work in the US
Personal smartphone
Complete and pass a background check
Pay Range
Part-time Hourly: $25- $30
AliceHome is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
