We are a fun collectibles store specializing in all things collectibles such as comics, toys, etc We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional service to our customers while assisting them with their shopping needs. You will play a key role in driving sales and ensuring a positive shopping experience.
Duties
- Greet customers warmly and provide assistance with product selection and inquiries.
- Operate the cash register and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Utilize the Shopify Point of Sale (POS) system for processing sales and returns efficiently.
- Maintain a clean and organized store, ensuring products are well-stocked and displayed attractively.
- Engage in upselling techniques to enhance customer purchases and increase overall sales.
- Assist in supervising junior staff members as needed, fostering a collaborative team environment.
- Address customer complaints or concerns promptly and professionally, ensuring customer satisfaction.
- Stay informed about product promotions, features, and benefits to effectively communicate with customers.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong cash handling skills with experience using cash registers or Shopify POS systems.
- Bilingual abilities are a plus, enhancing communication with a diverse customer base.
- Excellent interpersonal skills with the ability to engage customers positively.
- Ability to work flexible hours, including weekends as needed.
- Knowledge of comic books and about current pop-culture is an advantage but not required.
- A proactive attitude towards upselling and meeting sales targets is essential.
Join our team in a fun environment as a Retail Sales Associate and contribute to creating an enjoyable shopping experience for our customers while developing your skills in a dynamic retail environment!
