CSP Public Safety Dispatcher - ESB Denver

CSP Public Safety Dispatcher - ESB Denver

26 Apr 2024
Colorado, Denver, 80221 Denver USA

CSP Public Safety Dispatcher - ESB Denver

CSP Public Safety Dispatcher - ESB DenverPrint (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4478209) ApplyCSP Public Safety Dispatcher - ESB DenverSalary $56,028.00 - $78,444.00 AnnuallyLocation Denver, COJob TypeFull TimeJob NumberRAA-CSP Dispatcher ESB DenverDepartmentDepartment of Public SafetyDivisionColorado State PatrolOpening Date04/26/2024Closing Date5/10/2024 5:00 PM MountainFLSADetermined by PositionType of AnnouncementThis position is open only to Colorado state residents.FLSA StatusNon-Exempt; position is eligible for overtime compensation.Department Contact InformationMishayla Ness, 719-343-0997, mishayla.ness@state.co.usPrimary Physical Work AddressESB Center 1341 Sherman Street Denver, CO 80203 Training will take place at the Denver Communication Center: 700 Kipling Street Lakewood, CO 80215Hiring Pay RateHiring Pay Rate: Intern (entry-level, paid on the job training) salary $4056.00 monthly at the time of hire plus benefits. Technician (previous police dispatching experience of 1 year) salary $4669.00 monthly plus benefits.How To ApplyPlease submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description

Benefits

Questions

Department InformationThis position is open only to Colorado state residents. A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months. This recruitment is for the September 2024 Colorado State Patrol (CSP) Dispatcher Academy. The start date for this position is early September.Our Mission -Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.Our Vision - Creating safer and more resilient communities across Colorado.Our Core Values – Unity, Honor, ServiceThe Colorado Department of Public Safety (CDPS) commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See ourEEOD Utilization Report (2020)Why Do I Love My Job at CDPS At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans! Careers with a purpose:If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join! We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery. You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community! When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be. Unmatched Benefits: We highly value work life balance and offer excellent work-life programs, training, and professional development opportunities! Did you know that only 15% of employers offer a defined contribution plan? CDPS offers unmatched retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401K and 457 plans. The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services. CDPS provides generous time off including 11 paid holidays per year plus vacation, sick leave, and wellness days. Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts. Additional benefits we offer include reduced college tuition at CSU Global and DeVry University. Description of JobAbout the Work UnitThe mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways.About the JobPolice Communication Intern Police Communication Interns are non-sworn telecommunication specialists who are provided paid, on-the-job training to become a Police Communication Technician.Police Communication Technician Police Communication Technicians are non-sworn telecommunication specialists who provide a "lifeline" to law enforcement officer's from the many different agencies for whom the CSP provides dispatch services. The Communication Officer Technician operates at a fully operational level. This position requires previous experience in operating radio consoles and computer terminals to receive, record, and transmit police communications.Police Communication Technicians are trained to operate highly complex computers and communications equipment. They provide information and assistance to the citizens of Colorado and those visiting our state. These positions make decisions that are critical to the outcome of emergency situations. The information that is provided by them to field personnel is necessary for appropriate enforcement actions and is often vital to the safety of first responders.These positions work independently and are under continuous public scrutiny. They must deal with citizens from various socio-ethnic backgrounds, often in very stressful situations. Position requires the ability to empathize with others and provide a calm and professional response even when under extreme duress. This position requires exceptional listening skills and the ability to prioritize job duties, often in an environment where multiple emergency situations can occur simultaneously.Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsApplicants who have previously been disqualified for the psych must wait 6 months before reapplying.MINIMUM QUALIFICATIONSPolice Communication Intern (ENTRY-LEVEL WITH PAID ON-THE-JOB-TRAINING)

Must be 18 years of age, must be a Colorado resident (both military and civilian applicants), have a high school diploma or a G.E.D., type approximately 35 words per minute, be willing and able to work nights, weekends, and holidays, and be able to communicate fluently in English and have a clear speaking voice.

The Communication Officer training program is approximately 20 weeks in length.

Police Communication Technician

Requires all the conditions listed above,

One (1) year of full-time 911 emergency dispatch experience. (Experience must be within the last 5 years)

CONDITIONS OF EMPLOYMENT

Must be Colorado resident at the time of application

Applicants must be willing and able to pass an extensive background investigation, polygraph examination, medical physical, psychological examination, and drug screen. If you have used marijuana within the last 12 months or any other illegal drug within the last three years, may be disqualified.

The background investigation is based on the following criteria, including but not limited to driving history, criminal behavior/history, alcohol use/behavior, drug use/behavior, and integrity. If you omit any material fact on your application, testing materials, or during the background interview or polygraph, you may be disqualified. If any disqualifying information is discovered at any stage of the selection process, you may be removed from consideration. If you fail to follow instructions during the polygraph exam you may be removed from the process.

CSP Communication Applicant Disqualification ConsiderationsIntegrityTo be disqualified upon admission or confirmation of:

Theft or taken without permission of items, goods, and/or money (combined) of over $300 from an employer within the past 3 years for personal gain.

Soliciting, offering, paying, or accepting a bribe as defined criminally in CRS (government official)

To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

False, fabricated, incomplete, or intentionally omitted information that affects the candidate's application for consideration.

Drug BehaviorTo be disqualified upon admission or confirmation of:

Any use, purchase, possession, manufacture, or distribution of illegal drugs, except for marijuana, within the past 5 years.

Any illegal use, purchase, distribution, or manufacture of a controlled schedule I, II, or III drugs (as defined in C.R.S. 18-18-102) within the last 5 years.

Use of any illegal drug, on or off duty, while employed as a law enforcement officer.

Refusal to agree to submit to previous employers drug screening or drug testing as an employee within the past 5 years

To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Any illegal use, purchase, distribution, cultivation, or possession of marijuana within the last 12 months.

Any illegal and/or legal use or consumption of marijuana or its products within the last 12 months

Use or possession of illegal drugs beyond 5 years, the appointing authority should consider the frequency of the behavior, the quantity of the drugs involved, and the type of drug.

The circumstances and frequency surrounding the illegal use of a prescription controlled schedule I, II, or III drugs (as defined in C.R.S. 18-18-102) within the last 5 years.

Alcohol BehaviorTo be disqualified upon admission or confirmation of:

Unauthorized consumption of an alcoholic beverage while on "patrol" as a law enforcement officer.

Refusal to agree to submit to a previous employer alcohol testing as an employee within the past 5 years

To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Unauthorized consumption of an alcoholic beverage while on "duty" as a law enforcement officer.

Consideration is given to the circumstances and frequency of consumption during attendance at conferences or events.

Criminal BehaviorTo be disqualified upon admission or confirmation of:

Any felony conviction

Any domestic violence conviction

Certain misdemeanor criminal convictions, those defined by P.O.S.T. as listed athttp://www.colorado.gov/post/decertifying-misdeameanors

To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Any incident of misdemeanor shoplifting or accessory to shoplifting, whether charged or not, within the past 3 years

The circumstances and frequency of incident of a crime against a person, whether charged or not, within the past 3 years.

Driving HistoryTo be disqualified upon admission or confirmation of:

Any DUI, DWAI, DUID conviction within the past 3 years

Any license suspension/revocation within the last 2 years not including FRA suspension.

Any hit and run accident with damage to another party or injury, within the last 3 years whether reported or not.

Any incident of eluding or attempting to elude an emergency vehicle within the last 3 years whether charged or not.

To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Any license suspension/revocation within the last 5 years including FRA suspension.

The circumstances and frequency of incident of a crime against a person, whether caught or not within the past 3 years.

The circumstances and frequency of 3 or more convictions of moving traffic violations within the past 12 months and/or 5 or more convictions of moving traffic violations within the past 5 years (speeding, turning violations, following too closely, signaling violations, lane violations, right of way, etc.)

WORK ENVIROMENTShifts vary based on demands and needs of the unit. This position includes additional compensation in the form of shift differentials which include:

20%, Weekend shifts

7.5%, Swing shift (starts after 11AM)

14%, Grave shift (starts after 6PM)

PREFERRED QUALIFICATIONS

Bilingual skills include reading, writing, and speaking fluently in Spanish, Russian, or other languages.

APPEAL RIGHTSIf you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available atwww.colorado.gov/spb. A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.Supplemental InformationARE YOU IN NEED OF AN ACCOMODATION? If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdpshr@state.co.us. NOTIFICATIONS All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION

Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.

All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

TIME-SENSITIVE DEADLINES

All qualified candidates will receive an invitation to participate in the CritiCall assessment. (Candidates will have seven (7) days to complete their assessments)

All invitations will be sent via email, please check your spam/junk folder.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.01 Are you willing to undergo an extensive background investigation, polygraph exam as well as pre-employment screening that includes a medical physical, psychological exam, and drug screening as a condition of hire?

Yes

No

02

The answers to the following questions will be used in the comparative analysis examination process. Any false statements or omissions from your background and the following questions may be grounds for your removal from the hiring process. All questions are based upon your date of application. I understand the above terms.

Yes

No

03

Criminal Behavior: 1). Have you ever been convicted of a felony?

Yes

No

04

Criminal Behavior: 2). Have you ever been convicted of domestic violence?

Yes

No

05

Criminal Behavior: 3). Have you ever been convicted of any of the misdemeanors as outlined on the following page https://www.colorado.gov/post/decertifying-misdemeanors?

Yes

No

06

Drug Behavior: 4). Have you ever illegally purchased, distributed, or manufactured any of the controlled schedule I, II, or III drugs (as defined in C.R.S. 18-18-102) within the last 5 years?

Yes

No

07

Drug Behavior: 5). Have you consumed, purchased, manufactured, distributed, or had in your possession any controlled substance(s) without a doctor's prescription within the last 5 years? Controlled substances include but are not limited to: prescription medications, cocaine (crack), hallucinogens (mushrooms, LSD, Peyote), PCP/Angel Dust, methamphetamines/amphetamines (crank, speed), steroids, opiates, synthetic drugs, designer drugs (ecstasy/MDMA), inhalants (glue, nitrous oxide, propellants), mescaline, Quaaludes, barbiturates, GHB (date rape drug).

Yes

No

08

Drug Behavior: 6). Have you refused to submit to a current or previous employer's drug screening or drug testing as an employee within the past 5 years?

Yes

No

09

Alcohol Behavior: 7). Have you ever engaged in the unauthorized consumption of an alcoholic beverage while on duty as a law enforcement officer?

Yes

No

10

Alcohol Behavior: 8). Have you refused to submit to a current or previous employer's alcohol testing or screening as an employee within the past 5 years?

Yes

No

11

Driving History: 9). Any incident of eluding or attempting to elude an emergency vehicle within the last 3 years whether charged or not?

Yes

No

12

Driving History: 10). Have you been convicted of a DUI, DWAI, and/or DUID within the past 3 years?

Yes

No

13

Driving History: 11). Have you had a license suspension or revocation (not including FRA suspension) within the last 2 years?

Yes

No

14

Driving History: 12). Have you been responsible for a hit and run accident with damage or injury to another party within the last 3 years, whether reported or not?

Yes

No

15

Integrity: 13). Soliciting, offering, paying, or accepting a bribe as defined criminally in C.R.S.-Colorado Revised Statutes as a government official?

Yes

No

16

Integrity: 14). Theft or taken without permission of items, goods, and/or money (combined) of over $300 from an employer within the past 3 years personal gain?

Yes

No

17

Do you have at least ONE YEAR of full-time police communication center dispatch experience?

Yes

No

18

Which position are you interested in?

Intern (entry level, no prior dispatch experience)

Technician (at least one year of police dispatch experience)

19

Please indicate if you are interested in working Part-time, Full-time, or both.

Part-time

Full-time 40 hours per week

Interested in working either Part-time or Full-time

20

Highly Desirable: Please indicate if you speak, read, and write in English, Spanish, or Russian fluently.

Speak Russian fluently

Speak, write Russian fluently

Speak, read and write Russian fluently

Not fluent in Russian or Spanish

Speak Spanish fluently

Speak, write Spanish fluently

Speak, read and write Spanish fluently

Only fluent in English

21

A requirement of this position is that you possess a high school diploma/GED. Do you satisfy this requirement?

Yes

No

22

Have you applied for a position with Colorado State Patrol in the last 12 months (Port of Entry Officer, CSP Cadet, ESU Security, or Dispatch), and went through a background check process.

Yes

No

23

I understand that the hiring decision based on the Colorado State Patrol background results stands for a year and I can resubmit to a new background after the 12 month period has expired.

Yes

No

24

How did you hear about this job?

Referred by a current State employee

Search on the State jobs website

Search on Indeed.com

Search on CareerBuilder.com

Search on LinkedIn.com

Other

25

Candidates who are given a conditional job offer will be required to travel up to two times to the Denver Metro area to complete the pre-employment screening. Are you willing to travel to Denver metro area at your own expense to complete the polygraph and the psychological examination for this position?

Yes

No

26

If you were referred by a current state employee, who referred you?

Required Question

AgencyState of ColoradoAddressSee the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, Websitehttps://careers.colorado.gov/ApplyPlease verify your email addressVerify Email

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