SummaryThe Medicare Advantage Data Science team’s mission is to provide data science and analytical support to our partners, promote sustained revenue growth and management, and improve customer value and affordability for Cigna Medicare. We accomplish this through strategic actionable insights, cross-departmental collaboration with our Cigna matrix partners.This role will provide Medicare Advantage clinical and member experience expertise, leading applied machine learning, predictive modeling, and other data science projects that drive clinical and member experience initiatives. A variety of internal and external data sources will be used to ensure the accuracy and integrity of our data science to improve clinical outcomes, customer experience, and business growth and retention.The candidate selected for this role will join a collaborative, cross-functional team of data scientists to solve challenging, open-ended problems and will effectively translate results and communicate recommendations to a variety of stakeholders, including the Medicare Advantage Senior Leadership team. This individual will collaborate with matrixed teams, applying innovative data science techniques to dig deep and surface new insights. With guidance from subject matter experts across the enterprise, they will advance the application of data science technology in the business.Responsibilities
Develop, test, document, productionalize, and/or champion enterprise model lifecycle assets that enable consistency, reproducibility, and model governance
In collaboration with the manager consult with business stakeholders - spanning growth and multichannel marketing campaigns and member personalization and engagement initiatives - to define and prioritize key strategic projects
Independently partner with cross-functional teams to leverage insights generated from rigorous measurement frameworks to optimize strategies and enhance member experience and value
Develop and maintain strong collaborative relationships with technical matrix partners (e.g., Data Engineering)
Mentor and champion junior Data Science team members via established development programs and on a project-by-project basis
Ensure quality and integrity of data collected, analyses performed, and presentation to our matrix partners
Act as subject matter expert (SME) in common and trending Data Science methods
Qualifications
8+ years' practical experience with real world health care (e.g., claims, EHR) and/or customer intelligence data (third-party data strategy) within a complex business environment
Experience or interest in CMS regulatory policies impacting Medicare Advantage plans related to marketing, enrollment/member experience highly desired
Thorough understanding of ML lifecycle, including necessary tradeoffs and associated risks
Strong proficiency in ML, statistics, python/pyspark, SQL, version control (e.g., Git)
Ability to promote best coding practices, championing a culture of documentation/logging
Ability to work with business partners in consultative manner
Demonstrated strong communication skills (e.g. experience translating complex analyses into easy-to-follow slides/materials)
Masters or PhD preferred in related field (mathematics, statistics, data science, epidemiology, biostatistics) highly desired
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 121,400 - 202,400 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
