General ManagerThe General Manager is responsible for achieving depot results through leading
people and teams within an assigned depot location including meeting the
organization standards in people leadership, customer service, safety,
quality, operational excellence and financial performance within continuous
environment.
Primary Job Accountabilities:
People Leadership: Responsible for leading and developing team to drive high
performance and Restaurant Technologies values. Responsible for developing,
managing and coaching depot employees in person and virtually. Accountable for
workforce planning, training and on as well as workforce engagement,
performance management, recognition, development and coaching. Leads the
implementation of systems and processes to maintain a highly engaged
workforce. Accountable for actively addressing engagement and individual
performance issues.
Customer Service & Reliability: Responsible for executing high levels of
customer service in an efficient manner. Collaborates with Regional Planner,
Ops Support Admin and other functional partners to ensure ability to meet
customer demand. Ensures that customers are satisfied and any inquiries,
incidents and issues are resolved in timely manner.
Operational Performance: Responsible for achieving depot operations
performance through continuous improvement practices and leading Operational
Excellence. Specific responsibilities include managing:
Depot expenses and P&L statements
Service and distribution performance through efficient operations & KPIs
Fleet Management and DOT Hours of Service
OSHA standards for safety
Product & service quality control management practices
Minimum Qualifications & Experience:
Bachelor Degree or equivalent experience in business operations
3+ years' experience in operations
3+ years of management experience
Proven track record in managing customer service challenges which result in
mutual wins
Comfortable working in fast paced, growth environment
Ability to motivate others and build highly engaged and effective teams
Experienced in leading teams for high performance, including managing
performance, coaching, handling conflict and developing employees
Self- aware- knows strengths and weaknesses and actively pursues ways to
improve.
Possesses Managerial courage to say what needs to be said, address poor
performance and lead courageously.
Strong interpersonal communication skills and the ability to influence across
the organization.
Strong business acumen and proven track record in achieving financial and
operational results
Preferred Qualifications:
Service Experience
Distribution Experience
Compensation:
Base Salary $130k+ (based on experience) + annual incentive planInclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity,
and are committed to creating an inclusive environment for all employees;
we're proud to be an Equal Employment Opportunity and Affirmative Action
employer. All aspects of employment including the decision to hire,
promote, discipline, or discharge, will be based on merit,
competence, performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status protected
under fed
If you need assistance or an accommodation due to a disability, please
contact us by email at or call 1-888-796-4997.Culture & Benefits
Our employees are the foundation of our success and we take care of them!
Our include professional development, competitive health care coverage,
incentives and a healthy work and life balance. We've cultivated an
award-winning workplace for driven team members who enjoy a fast pace and
rapid growth balanced by a flexible and supportive environmen . We've earned
recognition as a "Best Place to Work," by the Minneapolis/St. Paul
Business Journal along with The Minnesota Work Life Champions Award while
consistently earning a spot on Minnesota's Fastest Growing Companies list.
In addition, we've earned numerous awards from our customer base who
consider Restaurant Technologies a valued strategic partner.Who We Are
Restaurant Technologies is the leading provider of highly innovative and
value-enhancing bulk cooking oil management services to the food service
industry. Our solution is environmentally sound, highly efficient and
creates a safer, more productive work environment for restaurant personnel.
With over 35,000 existing customers we are an established, profitable
mid-sized company poised for double-digit growth in the coming year. We are
headquartered in suburban Minneapolis, Minnesota with a growing number of
sites strategically located across the U.S. serving over 41 metropolitan
marketRTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to
federal law requirements, RTI complies with applicable state and local laws
governing nondiscrimination in employment in every location
in which the company has facilities. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfers, leaves of
absence, compensation and training.
