Dispatcher (Multiple position)Denver, CO6+ month contract with high potential for extension and can convert to permanent.Pay range: $21 - $23/hr on W2.Our Fortune 500 client (One of the world's largest Electronic Manufacturing companies) in Denver,CO is looking for hardworking, motivated talent to join their innovative team.Are you a Dispatcher with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait apply today!Job SpecificationsSummary:POSITION SUMMARY: Schedule and dispatch service technicians from customer calls and service contracts to specific locations for routine maintenance and emergency repairs.PRINCIPAL RESPONSIBILITIES:1. Ability to prioritize calls and leverage appropriate workforce.2. Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs. Verify receipt of call by technician.3. Respond to customer difficulties with billing and service.4. Communicate work orders, messages, or information to or from supervisors, or technicians.5. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.6. Assign a technician working in the area and work order or purchase order number.7. Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work.8. Respond and review calls taken by call center.9. Obtain COD information and notify credit to send an application for credit approval to new customers10. Additional responsibilities as assigned.EDUCATION REQUIREMENT:REQUIRED: HS;PREFERRED: ASSOCIATESMINIMUM YEARS OF EXPERIENCE NECESSARY: 0-5 yearsADDITIONAL INFORMATION: Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment. Strong communication skills, verbal and written, required. Intermediate to advanced proficiency in Microsoft Office Suite. Strong organizational, time management skills, and high attention to detail Flexibility to work outside normal working hours, as required. Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. High level of professionalism and diplomacy Strong customer focus skills Excellent telephone and communication skills. Ability to handle high volume of telephone calls. Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.Are you interested ? Please click apply button!If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
