GENERAL DESCRIPTION OF THE JOB: The HVAC Technician performs tasks relating to HVAC repairs/installation of HVAC equipment for residential and/or commercial customers Brothers Plumbing Heating & Electric and is responsible for maintaining customer health, safety and satisfaction. Specific abilities and skills will vary between each technician and will be defined on the individual skills assessment worksheet. JOB ACTIVITIES:
Ambassador and spokesperson for the company
Communicate with the customer and answer their questions and concerns
Work as a team with other team members
Understand and follow all company philosophies, policies and procedures
Understand and follow written and verbal instructions given
Represent the company in a professional manner
Complete required and requested paperwork correctly for the department by due dates given
Perform related work as assigned
Attend all required training classes
Seek additional educational opportunities as needed
Perform quality workmanship that meets current code requirements, manufacturer’s and company installation standards
Meet company performance standards per performance reviews
Follow all company safety rules and requirements
Operate company vehicle in a safe & professional manner
Progress from location to location in an time efficient manner using knowledge of maps, streets and directions
Diagnose HVAC equipment and make necessary repairs
Install HVAC equipment
QualificationsGENERAL QUALIFICATIONS and REQUIREMENTS: Experience and Training, Education, Knowledge, Skills & Abilities:
Minimum: CFC License
Understand, diagnose, service, repair and install HVAC equipment and IAQ products
Basic Understanding of electrical and controls
Prior experience in the area of job site customer service
Minimum high school diploma or GED equivalent
Basic math and reading comprehension
Knowledge and understanding of map book utilization
Have possession of required hand tools per Brothers Plumbing & Heating, Inc.’s Tool Requirement List (See List)
On going technical training will be required from time to time out side of the office and after normal business hours.
Be capable of driving the vehicles within the Brothers Plumbing & Heating, Inc. truck fleet
Other:
Required to sign a Confidentiality agreement with the company
Valid Colorado Driver’s License
Have and maintain a Motor Vehicle Record in compliance with auto insurance requirements
Successfully complete all background checks, drug testing and employment screening
Neatly groomed per dress code policy
