We are recruiting for a motivated Medical Interpreter to join our team!We are here for life's journey.
Where is your life journey taking you?Being the heartbeat of Denver means our heart reflects something bigger than
ourselves, something that connects us all:Humanity in action, Triumph in hardship, Transformation in health.DepartmentLanguage ServicesJob SummaryUnder general supervision, interprets either over the phone, on video in a
call center setting, or in person for medical staff and for limited English
proficiently patients and their families requiring language assistance.
Interpreters follow policies & procedures including the ethical codes that
protect the confidentiality of information. Accurately interprets both the
content and the spirit of the communication without adding, omitting,
editing, or changing the information. Interpreters will seek clarification
as needed. Expertise with medical terminology and vocabulary strongly
preferred. Medical Interpreter experience strongly preferred.Essential Functions:
Accurately interprets both the content and the spirit of the communication and
seeks clarification, as needed. Does not add, omit, change or edit
information. Interpreter remains as the voice of the provider and patient
only. (15%)
Demonstrates communication skills, working knowledge of anatomy, medical
terms related to diagnoses, procedures, medical interventions and symptoms
by accurately conveying information between the patient and the care provider.
All interpretations can be done via phone, video, or face to face, with
exceptional customer service. (15%)
Practices interpretations in a manner complying with the Medical Interpreter
Code of Ethics. Professional boundaries and patient confidentiality are
maintained. (15%)
Works under pressure and remains calm and polite in difficult
provider/patient situations. (15%)
Excellent phone etiquette, and timeliness in routinely responding to
interpretation requests within 15 minutes. (15%)
Identifies and addresses learning needs through in-service attendance,
reading and other education opportunities. (5%)
Establishes and maintains effective, professional working relationships with
callers, patients, clients, staff, and the public. (5%)Education:
High School Diploma or GED required.Work Experience:
1-3 years of language interpreter or language teaching experience required.Knowledge, Skills and Abilities:
Fully fluent in English and Spanish and pass a Medical Interpreter assessment
test (Required).
Excellent customer service skills.
Exceptional timeliness in routinely responding to interpretation requests.
Knowledge of the structure and content of the English language including the
meaning and spelling of words, rules of composition, and grammar.
Ability to communicate effectively.
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel).
Epic EMR experience (Preferred).
Knowledge of call center technology.ShiftVaries (United States of America)Work TypeRegularSalary$24.56 - $33.23 / hrBenefitsOutstanding benefits including up to 27 paid days off per year, immediate
retirement plan employer contribution up to 9.5%, and generous medical plansFree RTD EcoPass (public transportation)On-site employee fitness center and wellness classesChildcare discount programs & exclusive perks on large brands, travel,
and moreTuition reimbursement & assistanceEducation & development opportunities including career pathways and coachingProfessional clinical advancement program & shared governancePublic Service Loan Forgiveness (PSLF) eligible employer+ free student
loan coaching and assistance navigating the PSLF For full info follow
application link."Denver Health is committed to provide equal treatment and equal employment
opportunities to all applicants
and employees. Denver Health is an Equal Opportunity Employer and does not
discrim nate against any employee or
applicant for employment because of race, color, sex, age, national
origin, religion, sexual orientation, gender identity,
status as a veteran, and basis of disability or any other federal, state
or local protected class."
