Description Location: UCHealth UCHlth Catalyst Bldg Denver, US:CO:DenverDepartment: Experience And InnovationFTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)Shift: Days Pay: $39.32 - $62.90 / hour. Pay is dependent on applicant's relevant experienceSummary:Leads department activities and resources to ensure alignment with the mission, values, and objectives of the department and organization. Establishes and maintains strong partnerships with department leadership and key stakeholders, such as clinical and operational team leaders.Responsibilities:
Executes the experience strategic plan and programs driven by the mission and behavior standards.
Partners and collaborates with clinical and operational team leaders to ensure successful implementation of patient experience programs and processes.
Partners and collaborates with organizational development leaders to ensure consistency in message with mission and behavior standards.
Leads the patient experience design team to be visible, empathetic, and effective coaching partners to clinical and operational staff while managing staff relations including performance management.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
Minimum Required Education: Bachelor's degree in related field.
Required Licensure/Certification: None required.
Minimum Experience: 3 years of relevant experience.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.UCHealth invests in its Workforce.UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.UCHealth offers their employees a competitive and comprehensive total rewards package:
Medical, dental and vision coverage including coverage for eligible dependents
403(b) with employer matching contributions
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
Employer paid short term disability and long-term disability with buy-up coverage options
Wellness benefits
Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.Who We Are (uchealth.org)
