Program Manager; Keys to Housing Denver, CO (http://maps.google.com/maps?q=2877+Lawrence+Denver+CO+USA+80205) ApplyDescriptionWhy Volunteers of AmericaVolunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.The Keys to Housing Program provides supportive services to households with a housing resource andidentified substance use history. The Program Manager role conducts managerial and supervisory duties Thisposition includes supervising staff, managing programmatic budgets, coordinating activities amongcommunity partners, collaborating with key stakeholders, ensuring compliance with all applicable rules,regulations, laws, and funder requirements, and achieving program objectives. Directly oversees clientservice teams and is responsible for developing and implementing program-specific policies and practicesthat support staff and client wellbeing, the professional development of staff members, and promote positiveoutcomes for clients. Program Manager is typically responsible for a single grant or contract.ESSENTIAL DUTIES AND RESPONSIBILITIES· Oversees the assigned grant agreement by ensuring compliance with grant commitment and expectationsof program funders and VOA, including the provision of supportive services.· Trains, supervises and evaluates staff members. Ensures compliance with the requirements of theirrespective job descriptions and accordance with established best practice standards.· Composes and manages annual program budgets representative of grant agreements with programfunders: monitors expenses and revises budgets as needed.· Conducts and facilitates regular internal reviews of all components, including monitoring for complianceto program requirements and best practice though client file reviews and client and community feedback.Provides follow up and/or corrective action as necessary.· Is proactive in remaining apprised of evolving program regulations, standards, and best practice, andeffectively integrates these practices into program operations.· Collaborates with administrative services staff to ensure that appropriate financial, personnel, andoperational standards are adhered to as indicated by grant agreements with program funders.· Aggregates and reviews program data to determine the effectiveness of services and progress in meetingservice goals as indicated by program funders.· Utilizes program data to develop strategic action plans for outreach and service delivery.· Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.· Coordinates activities among community and maintains excellent working relationship with communitystakeholders.· Assists in preparation of regular grant applications, updated, or requests for information.· Collaborates with statewide field office staff to facilitate the continuity of high-quality services.· Works in collaboration with care teams to provide behavioral health support and to promote access andconnection to long-term behavioral health services.· Performs all other duties as assigned to meet the objective of the Keys to Housing program.SUPERVISORY RESPONSIBILITIES· Supervises client service teams.Salary: $55,000-$64,200 annual (exempt)WORKING CONDITIONS AND PHYSICAL REQUIREMENTS· Travel throughout the program’s service area is required on a regular basis.· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.POSITION TYPE AND EXPECTED HOURS OF WORK· Full-Time · Works hours vary depending upon program requirements but are typically scheduled around a 40-hour work week.LOCATION :DENVER METROEmployee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contactHR@VOAColorado.orgto begin the Interactive Process.Benefit eligibility is based on job type/statusVacation TimeSeparate Sick TimePaid HolidaysFloating HolidaysPersonal DaysVolunteer/Wellness DayTuition AssistancePension Plan403b Retirement Plan with Agency MatchHealth, Dental, Vision, Pet InsurancesLife InsuranceAccident InsuranceEmployee Assistance/Work Life Balance ProgramEmployee Discount ProgramLifeLock with NortonPublic Service Loan ForgivenessVolunteers of America is an EEO/AA EmployerPosition will remain open until filledVISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLEVETERANS STRONGLY ENCOURAGED TO APPLYRequirementsCOMPETENCIES· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).· Models and VOACO’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).· Must competently translate administrative and direct service practices to diverse groups of stakeholders in support of program objectives.MINIMUM QUALIFICATIONS OF POSITION· Bachelor’s degree in public administration, business administration, human services, or a closely related field.· 1 years of direct supervisory or management experience.· Demonstrated ability to fulfill relevant program compliance and administrative requirements.· Demonstrated ability to lead teams of human service professionals.· Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.· Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.· Must possess a Colorado driver’s license and state-mandated automobile insurance.· Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).PREFERRED QUALIFICATIONS OF POSITION· Master’s degree in counseling, social work, or related field.· LCSW, LPC, LMFT or equivalent active licensure in the State of Colorado.· Certified Addictions Counselor II (CAC-II) Certification.· Demonstrated proficiency in Cognitive Behavioral Therapy.KNOWLEDGE AND SKILLS· Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.· Ability to work and thrive within a diverse, multicultural team environment.· Ability to take initiative and work independently.· Ability to communicate effectively verbally and in writing.· Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.Salary Description$55,000-$64,200 annual
