Position Summary
The Sales & Events Coordinator is responsible for building and maintaining strong client relationships while supporting the sales and events team in driving business growth. This role serves as a key point of contact for clients once booked at the hotel, managing inquiries, building group blocks, processing payments, and managing rooming lists, and sales initiatives to ensure seamless execution. The Sales & Events Coordinator will utilize Delphi, HMS, and Synxix predominantly, and may assist with proposals, contracts, banquet event orders. This position reports to the Director of Sales.The pay range for this position is $25.00 to $27.00 per hour; actual pay will be dependent on budget and experience.Job Posting Deadline
Applications for this position will be accepted until November 15, 2026.Essential Job Functions/Key ResponsibilitiesServe as a primary contact for clients, responding to inquiries and providing detailed event informationAssist in the coordination of site visits, property tours, and client meetings to showcase event spaces and offeringsEnter and maintain accurate, relevant information across Sales, POS, and Event Management systems.Coordinate and assist with the preparation and delivery of welcome amenities and VIP experiences.Generate group reports through the sales system and maintain accurate group bookings across property management systems.Provide administrative support, including typing, answering telephone calls, and preparing correspondence as needed.Receive and manage sales leads via phone and email, enter them into the sales system, and assign them to the appropriate team members as needed.Assist in the coordination of site visits, property tours, and client meetings to showcase event spaces and offeringsCollaborate with sales and event managers to generate leads, follow up with clients, and close sales opportunitiesSupport marketing efforts by preparing promotional materials and assisting with special sales initiativesEnsure all group handling aligns with 4-star luxury hospitality standards to exceed client expectationsProvide exceptional customer service and build long-term client relationships through proactive communicationOther duties as assigned
