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Responsible for planning, scheduling, and the technical execution of live meetings occurring in practice offices, as well as virtual/hybrid meetings for Deloitte where the meeting requires subject matter expertise (SME) to advise and support the meeting technology. This includes advising the meeting host on the technology options and best solution to support fully virtual or hybrid meetings to meet the specifications and desired outcome of the meeting host; coordinating and securing physical meeting room space for hybrid meetings; and coordinating with national and local team members to ensure other logistical elements are supported.Requires a client-centric, consultative, and solutions-oriented approach and ability to effectively laisse with team members. Responsible for post meeting activities including reservation reports, recordings and event metrics/analytics data.Works on executive level/high-profile and client events which may include sensitive/confidential information requiring a high level of discretion, effective management, and strong communication skills.Responsibilities: Supports intake and initial assessment of meeting request. Ensures understanding of meeting goals, objectives, and requirements with special focus on the techincal aspects of planning and execution. Includes having a consultative discussion for all live and virtual/hybrid meeting requests to identify if facilitation/production is required, based complexity, and that the experience is appropriate to the desired meeting outcome.Demonstrates advanced scheduling expertise and demands a significant amount of interaction and communication with local office teams, as well as customers.Provides advanced technology solutions expertise advising meeting host on the best options to achieve the desired outcome for the meeting based on existing applications/equipment technology options.Supports aspects of event logistical planning including: options/securing space for event and in-room A/V and other video/technology needs, coordinating with other team members onsite for live and hybrid events.Utilizes advanced video conferencing and A/V expertise to successfully produce hybrid/video experiences for meetings. This includes video framing, high-definition video sharing, and technical demands related to delivering the desired meeting experience.Ensures strong collaboration, communication, and effective relationship management with support team and meeting host to support a seamless support experience.Ensures excellent working knowledge/experience with Deloitte meeting technologies and equipment (e.g. Zoom, Polycom Studio) to best advise meeting host and provide day-of meeting support.Performs post-event duties including event success assessments and post meeting deliverables (e.g. reservation reports, recordings, meeting data and analytics details).Supports or provides input in the development of best practices and provides insights to inform on future technology considerations and deployments.Performs other job-related duties as assigned.Required Qualifications:
Minimum 2 years of relevant work experience
High school Diploma
Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future
Preferred Qualifications:
Associate degree, preferred.
Strong technical skills including experience with Microsoft Office, productivity software, and other computer applications
Proficient in using, configuring, and troubleshooting video conference and collaboration technology (e.g. Zoom) to support virtual/hybrid meetings
Experience with event management and/or scheduling software
Ideal Candidate:
Excellent people skills with a strong focus on customer service
Excellent written and verbal communication/interpersonal skills
Excellent critical thinking, decision-making, and discretion
Effective problem-solving and negotiation skills
Strong skills in time management and ability to successfully manage multiple responsibilities
For individuals assigned and/or hired to work in California, Colorado , Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $44900 to $74900.Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html#LI-OnSite#DeloitteNDO#EAExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
