Technical SupportBCforward is currently seeking a highly motivated Technical Support role in
RemotePosition Title: Technical SupportLocation: RemoteAnticipated Start Date: Tentative start Date 10/07/2024
Please note this is the target date and is subject to change. BCforward will
send official notice ahead of a confirmed start date.Expected Duration: 24+ Months Contract with high possibilities for extensionJob Type: Contract: 40hr/ weekPay Range: $15.18/hr - $19.87/hr on W2
Please note that actual compensation may vary within this range due to factors
such as location, experience, and job responsibilities, and does not
encompass additional non-standard compensation (e.g., benefits, paid
time off, per diem, etc.).Job Description:Monitor incoming emails to investigate supplies and printer information
inquiries.
Knowledge of databases is required.
Ability to research supplies or devices issues to identify a root cause,
resolve the issue and follow up with client is required.
Technical knowledge a plus.
Customer service is required, customer facing, remote position.Keywords:
Customer Service, Technical support, PrintersWho to Contact: Sai DurgaAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional
service, and workforce management expert, to fuel the development and
execution of core business and technology strategies, BCforward is a
Black-owned firm providing unique solutions supporting value capture and
digital product delivery needs for organizations around the world.
Headquartered in Indianapolis, IN with an Offshore Development Center in
Hyderabad, India, BCforward's 6,000 consultants support more than 225
clients globally.BCforward champions the power of human potential to help companies
transform, accelerate, and scale. Guided by our core values of
People-Centric, Optimism, Excellence, Diversity, and Accountability,
our professionals have helped our clients achieve their strategic goals for
more than 25 years. Our strong culture and clear values have enabledBCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin,
or protected veteran status and will not be discriminated against based on
disa
To learn more about how BCforward collects and uses personal information as
part of the recruiting process, view our Privacy Notice and CCPA Addendum.
As part of the recruitment process, we may ask for you to disclose and
provide us with various categories of personal information, including
identifiers, professional information, commercial information, education
information, and other related information. BCforward will only use this
information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for
positions in the United States must be legally authorized to work in the
United States. The submission of intentionally false or fraudulent information
in response to this posting may render the applicant ineligible for the
position. Any subsequent offer of employment will be considered employment
at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job
code 229558 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee Type
ContractorLocation
Colorado, US (Onsite)Job Type
Customer ServiceExperience
Not SpecifiedDate Posted
09/24/2024
