We are a successful, locally owned mechanical contracting company with 40 years of experience serving Colorado.
Seeking a HVAC customer service representative for incoming service calls and scheduling needs. Strong organizational skills, multitasking and customer service are extremely important in this role.
Primary Job Function: Familiar with a variety of service concepts and procedures to then maintain, coordinate and communicate the service technicians’ daily schedules. Dispatch the technicians as service calls are received and entered into scheduling software. Coordinate scheduling for Sales Staff projects sold and warranty work requests. Schedule/coordinate continuation Work and return trips with customers when parts are received. Clear, concise and customer service-oriented communication with department managers, employees and customers. Perform administrative tasks such as data entry, filing, copying, scanning, etc.
Hours: 7-4 or 8-5
Please reply with resume
