Job Description:
We are looking for a bilingual Office Assistant and Dispatcher to join our team in the moving industry! This role combines office support and dispatch responsibilities to ensure seamless communication and operations between clients and moving teams. The ideal candidate will be highly organized, bilingual in Arabic and English, and able to work in a fast-paced environment. This position offers competitive pay with the added benefit of commission-based earnings.
Key Responsibilities:
Office Assistant Duties:
Answer incoming calls and respond to customer inquiries in both Arabic and English.
Translate and assist Non-English-speaking Drivers in communication with clients
Coordinate customer scheduling for moves, including gathering details on services and moving dates.
Prepare moving documents, invoices, and contracts, and ensure that all paperwork is accurate.
Manage office supplies and keep inventory levels up to date.
Provide general administrative support, including data entry, filing, and updating records.
Assist with customer follow-up calls and maintaining customer satisfaction.
Dispatcher Duties:
Receive and process service requests from clients, scheduling and assigning appropriate moving teams.
Dispatch moving crews to customer locations, ensuring clear communication of all details.
Track the progress of moves, ensuring they are completed on time and according to customer specifications.
Coordinate any last-minute changes or updates, including rescheduling or adjustments.
Communicate with clients regarding delays, status updates, and service details in both Arabic and English.
Maintain logs and records of dispatched moves, customer information, and driver locations.
Qualifications:
High school diploma or equivalent; some college coursework preferred.
Bilingual in Arabic and English (required).
Previous experience in office administration, dispatching, or the moving industry is a plus.
Strong organizational and multitasking abilities.
Excellent communication skills, both written and verbal, in Arabic and English.
Computer skills, email dispatching software and financial applications
Ability to work well under pressure and in a fast-paced environment.
Strong attention to detail and problem-solving skills.
Compensation:
$18 - $20 per hour, depending on experience.
Commission-based pay in addition to hourly wage.
How to Apply:
Interested candidates should submit their resume and a brief cover letter by email to Info@Lets-getmoving.com
We are an equal opportunity employer and encourage applicants from all backgrounds to apply. Join our team in the moving industry and enjoy a dynamic work environment with great earning potential!
