Customer Service & Data Entry Specialist
Company: Time Plumbing and Heating, Inc. Location: 2525 W 6th Ave. Denver, Colorado, 80204 Job Type: Full-time.
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About Time Plumbing and Heating, Inc.
For over 40 years, Time Plumbing and Heating, Inc. has proudly served the Denver metro area, providing top-notch plumbing and heating services. We've experienced consistent growth for the last 15 years (excluding 2020 due to COVID), a testament to our dedication and customer satisfaction. We are proud to hold an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to excellence and integrity in every interaction.
Job Summary
Time Plumbing and Heating, Inc. is seeking a dedicated and reliable Customer Service & Data Entry Specialist to join our team in Denver, Colorado. The ideal candidate will be the first point of contact for our valued customers, ensuring a positive experience while efficiently managing service requests and administrative tasks.
Key Responsibilities
Answer incoming phone calls in a professional and pleasant manner.
Efficiently schedule and dispatch service calls for plumbing and heating technicians.
Perform accurate and timely data entry for customer information, service requests, and other relevant records.
Provide excellent customer service by addressing inquiries and resolving issues with a helpful attitude.
Maintain organized digital and physical files as needed.
Collaborate with technicians and other team members to ensure smooth operations.
Qualifications
Proven experience in a customer service or administrative role.
Excellent verbal communication skills with a clear and pleasant phone voice.
Strong data entry skills with a high degree of accuracy.
Reliable and punctual with a strong work ethic.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficient in basic computer applications (e.g., Microsoft Office Suite).
To Apply
If you are a highly organized, customer-focused individual with a great phone presence, we encourage you to apply! Please submit your resume and a brief cover letter outlining your relevant experience to Craigslist Reply.
