Rico’s Upholstery is a leading provider of high-quality upholstery services, known for our craftsmanship and exceptional customer service. We specialize in custom furniture restoration and upholstery for both residential and commercial clients. We are currently seeking a dynamic, results-driven Retail Store Manager to join our team!
As the Retail Store Manager, you will be responsible for the overall management of store operations, driving sales, and ensuring an excellent customer experience. You will lead a team of retail associates, develop strategic sales initiatives, and ensure the store meets its financial goals. The ideal candidate is a leader who thrives in a fast-paced environment, with a passion for home decor and design.
Key Responsibilities:
- Manage day-to-day store operations, including staffing, inventory control, and merchandising.
- Lead, motivate, and mentor a team of sales associates to meet and exceed sales goals.
- Develop and implement sales strategies to drive customer traffic and increase revenue.
- Build and maintain strong relationships with customers, providing expert advice on products and services.
- Oversee store financial performance, including budgeting, sales forecasting, and cost management.
- Ensure exceptional customer service and resolve any customer concerns promptly and professionally.
- Maintain the visual appearance and organization of the store to align with brand standards.
- Manage scheduling, payroll, and other administrative tasks.
Qualifications:
- Proven experience in retail management, preferably in furniture or home decor.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to drive sales and meet revenue targets.
- Proficient in retail software and basic financial reporting.
- Strong organizational skills with attention to detail.
Benefits:
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Employee discount on products and services.
How to Apply:
Interested candidates should submit their resume and cover letter to clarisa@ricosluxurydesigns.com.
Rico's Upholstery is an Equal OpportunityEmployer.
