Service Manager & Technicians needed (Denver DTC & Lakewood Area)

Service Manager & Technicians needed (Denver DTC & Lakewood Area)

09 Jan 2024
Colorado, Denver 00000 Denver USA

Service Manager & Technicians needed (Denver DTC & Lakewood Area)

Vacancy expired!

DHE Computer Systems, LLC -- a Colorado based technology company, is seeking a qualified technical Service manager with proven leadership and managerial skills in the Technology industry. In addition, we are looking for experienced PC Service bench technician(s) to complement our services team. The ideal candidates must have passion to deliver a very high level of technical service and support to our valued customers. Customer service experience is a key factor in our interview selection process.

Please email your resume for review.

Some of the qualifications we are Looking for:

• Real world experience assisting clients with deployment and maintenance of their technical assets.

• HP, Dell and Lenovo client device service authorizations - Including client desktop support.

• CompTia A+, Network A+, Server + Certifications preferred. One or more certifications.

• Minimum 2+ Years of computer hardware and software experience using Microsoft solutions

• Minimum 2+ Years of experience configuring servers, notebooks and desktop PCs

• Excellent understanding of Windows 7 and Windows 10 operating systems required

• Office 365 Deployment and experience

• Understanding of Google Chrome OS including OU deployment a huge plus!

• Industry standard networking equipment such as Wireless AP's, Routers and Switches

• Excellent communication and writing skills

• Organized work ethic, professional appearance + Proven leadership skills

• Ability to solve most technical problems very quickly using any or all resources available

Regular Duties Include:

• Using industry standard imaging software to deploy Microsoft Windows based images

• Deployment of Server(s) and client PCs including Notebooks, Desktops, Printers and Tablets

• Deployment of Education Chromebook Devices

• Configuring multiple network devices both on premise and in shop

• Repairs of computer equipment on premise and on-site

• Regular interaction with clients both via email, phone and in person

• Provide a value to our clients providing technical support and sound advice

• Coordination of items to be shipped and procured with warehouse team when necessary

• Daily Service ticketing system updates and complete note taking

• Delivery of Products and/or Services to our clients when deploying solutions

• Zendesk service ticketing dashboard - Assist with remote support, client ticketing / support services

Company Benefits:

• Competitive compensation package

• Free Training, Paid Technical Skills improvement

• Ongoing advancement potential

• Paid Vacation

• Flexible schedule

• Exciting and fast paced work environment - Friendly and Great Team to work with!

• Performance review after 90 days

• Performance Bonus

• Group Health Care

• 401K Investment + Match

• Tech gear for family and friends at significantly discounted prices

Other Requirements:

• Criminal Background clearance required.

• Clean Colorado Motor Vehicle Record

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