Job Title: Mobile Mechanic - Light Car and Truck Tune-Up Specialist
Location: Greater Metro Denver Area
Company Overview:
We are a premier mobile automotive service provider specializing in light car and truck care, tune-ups, maintenance and repairs. Our mission is to deliver exceptional customer service by coming directly to our clients' locations, ensuring convenience and satisfaction. We are seeking a skilled and customer-focused Mobile Mechanic who embodies honesty, professionalism and friendly demeanor to join our team.
Job Description:
As a Mobile Mechanic, you will be responsible for performing, routine repairs, tune-ups and maintenance on a variety of lightweight cars and trucks at our clients' locations throughout the Metro Denver area. You will be the face of our company, providing top-notch service and building lasting relationships with our clients.
Pay & Benefits:
- $35-$75/hour Competitive hourly and flat rate wage based on experience.
- Flexible scheduling to accommodate work-life balance.
Primary Responsibilities:
- Conduct thorough vehicle inspections and diagnostics to accurately assess maintenance and repair needs.
- Perform tune-ups, filter replacements, and other routine maintenance tasks on light cars and trucks.
- Communicate clearly and professionally with clients, explaining services performed and providing maintenance recommendations.
- Ensure all work is completed efficiently and to the highest standards, maintaining a clean and organized work environment.
- Maintain a friendly and courteous demeanor, delivering customer service that exceeds expectations.
- Keep detailed records of all services provided, ensuring accurate documentation for company and client reference.
Daily Duties:
- Travel to client locations within the Greater Metro Denver area, equipped with all necessary tools and parts.
- Perform scheduled maintenance and repair work while adhering to safety and environmental regulations.
- Engage with clients to understand their needs and ensure their satisfaction with the service provided.
- Manage time effectively to meet scheduled appointments and maintain a high level of productivity.
- Continuously update your knowledge of automotive technology and industry trends.
Qualification Requirements:
- Valid driver's license and clean driving record.
- ASE certification or equivalent automotive technician certification preferred.
- Strong diagnostic and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage time efficiently.
- Familiarity with a variety of different vehicle makes and models.
Experience Requirements:
- Minimum of 2 years of experience as an automotive mechanic, with a focus on light cars and trucks.
- Experience in a mobile mechanic role is a plus.
- Proven track record of delivering high-quality service and building positive client relationships.
Our candidate displays themselves in the manner below:
1. Professional Appearance: Our mechanics wear clean, branded uniforms, reflecting professionalism and attention to detail. This would include brand polo and cap, ensuring that you are easily identifiable and approachable.
2. Friendly Demeanor: With a warm smile and positive attitude, our mechanics greet clients politely, using phrases like "my pleasure" when responding to thanks. Our mechanics take the time to build rapport, making customers feel comfortable and valued.
3. Punctuality and Reliability: Our mechanics arrive on time for appointments, respecting their customer's schedule. Our mechanics know that our reputation is built on delivering honesty and reliability.
4. Clear Communication: Our mechanics communicate clearly and effectively, explaining repairs and maintenance in layman's terms to ensure every client knows and understands their automotive care and repair needs. Our mechanics patiently answer any and all questions, ensuring the customer understands the work being done.
5. Customer-Centric Service: Our mechanics prioritize customer satisfaction and are willing to go the extra mile to exceed expectations. Whether it's offering a follow-up call to ensure everything is running smoothly or providing tips for vehicle maintenance, our focus would be on enhancing the customer experience.
6. Attention to Detail: Our mechanics are thorough in their work, double-checking everything to prevent errors, future issues and guarantee quality service.
7. Efficiency and Organization: Our mechanics work quickly and efficiently without compromising on quality. Your mobile setup will be well-organized, ensuring you have all necessary tools and parts readily available.
8. Problem-Solving Skills: With a proactive mindset, our mechanics anticipate potential issues and address them before they become bigger problems, demonstrating expertise and foresight.
9. Follow-up and Feedback: Post-service, our mechanics sometimes follow up with customers to ensure satisfaction and encourage feedback for continuous improvement, they value customer opinions and use them to refine their service.
In essence, our mechanic would blend technical expertise with exceptional customer service, creating a seamless and pleasant experience that leaves a lasting impression on their clients.
How to Apply:
If you are a skilled mechanic with a passion for customer service and a commitment to excellence, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and why you would be a great fit for our team.
CLICK HERE TO FILL OUT A JOB APPLICATION NOW: https://forms.gle/4SwwCBeSZxSptc1E9
Join us in providing exceptional mobile automotive services to the Greater Metro Denver area and setting a new standard for client satisfaction!
Email resumes to:
info@mobilecarrepairpros.com
OR Call: 720-789-4802
