Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.Department SummaryOur Human Resources teams partner with the innovators driving DISH’s unique brand of creative ambition. From identifying and developing the company’s deep pool of talent to negotiating the evolving legal landscape, our employees across HR bring their own kind of invention to effect positive change across the company and their own careers.Job Duties and ResponsibilitiesAs a key leader in our people-first approach, the HR Operations Supervisor - Leave of Absence shapes an exceptional employee experience by managing in-house leave programs (FMLA, ADA, Workers' Compensation) and accommodations. This role combines deep, hands-on expertise with a commitment to compliance, fostering a culture of care and support during pivotal moments in employees' lives. You’ll collaborate across departments, mentor a dedicated team, and streamline HR processes to provide seamless, compassionate assistance that empowers employees to thrive.Key Responsibilities:
Champion Employee Well-Being: With hands-on expertise, lead in-house administration of leave programs (FMLA, ADA, Workers’ Comp), ensuring compassionate support during important life events
Ensure Compliance & Collaboration: Partner cross-functionally to harmonize HR processes and maintain detailed compliance with all relevant laws
Lead with Heart: Manage, coach, and empower a team of 8-9 Case Managers to deliver outstanding service to employees
Prioritize Key Employee Moments: Guide interactions around benefits, accommodations, and retirement with empathy and professionalism
Drive Team Excellence: Conduct regular one-on-ones, quality reviews, and performance evaluations to support growth
Promote Continuous Improvement: Develop team growth plans and pursue process innovations to improve employee experience
Elevate Employee Experience: Act as an expert resource, guiding Case Managers through complex LOA and accommodation cases
Facilitate Clear Communication: Lead team meetings and harmonize processes for alignment and clarity
Innovate with Data: Use data and process mapping to identify efficiency opportunities and enhance the employee journey
Skills, Experience and RequirementsEducation and Experience:
A Bachelor’s degree in Human Resources, Business Administration, or a related field
At least 2 years of hands-on experience managing in-house leave of absence, accommodation processes, and team, leading and mentoring a team
Skills and Qualifications:
In-depth knowledge of FMLA, ADA, and Workers' Compensation requirements and experience with in-house management of these programs, without reliance on outsourcing or third-party assistance
Expertise in developing, implementing, and refining in-house LOA and accommodation protocols and procedures
Exceptional facilitation, presentation, and communication skills
Maintain confidentiality and handle sensitive information with care
Ability to use data to drive decisions, identify improvements, and develop strategies that boost team performance and satisfaction
Proficient with HRIS systems, leave management platforms, Google Suite, and Microsoft Office
Salary RangesCompensation: $72,350.00/Year - $100,000.00/YearBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.
