Description:
Respond professionally, promptly, and courteously to inbound calls, e-mails, and faxed referrals and/or requests for treatment options.
Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contacts
Place outbound calls to Hospitals to complete placement requests
Willing and able to partner with Field Operations to visit Doctor’s offices and Hospitals to build, enhance and/or establish those relationships.
Adhere to performance metrics and quality assurance call standards
Build positive relationships with Hospitals, Discharge planners, Case Managers, & teammates across the company and provide customer service excellence
Facilitate the placement by using the tools and resources associated
The position will facilitate the arranging of dialysis placements while providing service delivery excellence to build and establish strong hospital relationships
Additional Skills & Qualifications:
6 months of healthcare experience working in an administrative capacity
Data Entry speed of 25-40 keystrokes per minute
Basic computer skills and proficiency in Microsoft Excel and Access (listed on resume)
Intermediate computer skills and proficiency in Microsoft Word and Outlook (shown on resume)
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Medical, Dental & Vision
401(k)/Roth
Basic/Supplemental Life & AD&D
Short and long-term disability
HSA & DCFSA
Transportation benefits
Employee Assistance Program
Company Paid Time off or State Sick Leave
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
