Description We are offering a permanent employment opportunity in the industry for a Member Services Representative. The position is based in ENGLEWOOD, Colorado, 80112-5946, United States. As a Member Service Representative, your primary role will be to provide exceptional support to our members through various platforms and ensure accurate data management.Responsibilities: Utilize a computerized system to assist customers with inquiries relating to website navigation and financial transactions. Provide top-tier service and support to both internal and external customers through various mediums such as telephone, email, chat, and in-person interactions. Guarantee the accuracy and reliability of customer data and records, contributing to the preparation of necessary reports. Build and maintain effective working relationships with management, staff, and customers. Offer specialized support after receiving training in a specific subject. Address and resolve customer queries as the main point of contact. Perform additional tasks as directed by management. Leverage Microsoft Office programs, including Excel, Teams, Word, and Office 365, to accomplish tasks and communicate effectively. Ensure accurate data entry and account transactionsRequirements Proficiency in Call Center Customer Service Experience with Email Correspondence Excellent Communication Skills Strong background in Customer Service Familiarity with Import Customer Service Experience in an Inbound Call Center Ability to handle Answering Inbound Calls Experience with Account Transaction Proficiency in Data Entry Ability to Perform Data Entry tasks Proficiency in Microsoft Excel Familiarity with Microsoft Office 365 Experience with Microsoft Office Programs Proficiency in Microsoft Office Suites Experience with Microsoft Outlook Familiarity with Microsoft Teams Proficiency in Microsoft Word TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
