Description We are seeking a Patient Care Representative to join our team in the educational sector at our Englewood, Colorado location. This role involves being the first point of contact for patients and handling various administrative tasks in a healthcare setting. It offers a contract to hire employment opportunity.Responsibilities: Act as the primary point of contact for patients, both in-person and over the phone, responding to or redirecting inquiries as needed Schedule patient appointments following established procedures to ensure smooth healthcare service delivery Handle telephone calls professionally and efficiently to maintain high quality patient communication Act as a compassionate and understanding liaison between patients and healthcare providers Collect co-pays from patients, provide receipts, and manage the financial transactions involved in patient care Maintain the cleanliness and organization of the waiting and reception areas, reporting any damage promptly Verify patient insurance details with health insurance organizations to ensure correct billing Assist in managing patient medical records, ensuring accuracy and confidentiality Utilize basic medical terminology and Electronic Medical Records (EMR) systems in daily operations Coordinate and schedule patient appointments, ensuring a streamlined patient experience. Requirements Minimum of 1 year experience in a similar role or related field Proficiency in Basic Medical Terminology Familiarity with EMR (Electronic Medical Records) Experience in scheduling patient appointments Knowledge of Medical Insurance Verification process Proficiency in managing Medical Records Experience in Receptionist Duties Ability to communicate effectively and professionally with patients and medical staff Detail-oriented with strong organizational skills Must possess excellent customer service skills Ability to multi-task and handle high pressure situations with composure Strong problem-solving skills and the ability to work independently Proficiency in using computer systems and software applications Must adhere to confidentiality and privacy protocols in handling patient information High school diploma or equivalent required, further education in a related field is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
