Patient Care Specialist

Patient Care Specialist

01 Oct 2024
Colorado, Englewood, 80110 Englewood USA

Patient Care Specialist

Requisition: 2024-145269Patient Care Specialist

Job LocationsUS-CO-ENGLEWOODID

2024-145269Line of Business

AmeritaPosition Type

Full-TimePay Min

USD $17.50/Hr.Pay Max

USD $26.25/Hr.

Our CompanyAmerita

OverviewCome join our closed-door specialty infusion pharmacy! Amerita is a leading

provider of Specialty Infusion services focused on providing complex

pharmaceutical products and clinical services to patients outside of the

hospital. As one of the most respected Specialty Infusion providers in

America, we service thousands of patients nationwide through our growing

network of branches and healthcare professionals.The Patient Care Specialist will serve as the Voice of Amerita and will be the

primary contact for our patients, pharmacies, and medical professionals

utilizing Amerita's services. The specialist will field inbound and outbound

requests such as: calls to onboard new patients, schedule refill orders,

completing patient assessments, and addressing financial concerns.

WORK SCHEDULE: Mon - Fri - 11:30AM to 8:00PM / LOCATION: CENTENNIAL CO

Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts

Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity

Insurance

401(k) Retirement Plan with Employer Match

Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability

Employee Discounts

Tuition Reimbursement

Paid Time Off & HolidaysResponsibilitiesPractices first call resolution to help health care providers and patients

with their pharmacy needs, answering questions and requests

Phone support- Communicates with patients and physician office staff to

resolve issues, coordinate medication deliveries, collect co-payments,

answer questions, triage calls to appropriate departments as needed

Inbound calls should be handled using first call resolution customer service

practices

Obtains supply inventories from patients/clients and communicates

information obtained to the Pharmacist as required and documents all

communication in patient progress notes on the pharmacy computer system

Notifies patients/caregivers regarding coverage and payment

responsibilities. Collects co-pay balances or out of pocket balances

Participates in management, departmental, and intra-departmental

meetings, and quality improvement activities

Performs activities related to the practice of pharmacy in accordance with

state and federal laws and REMS programsQualificationsHigh School Diploma or GED

Associate or Bachelor's degree, Licensed/registered pharmacy technician

or as required by state law, Previous experience in Pharmacy, Nationally

Certified Pharmacy Technician desired

Registration with Board of Pharmacy as required by state law, Certified

Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred

2+years pharmacy experience

3+years pharmacy experience preferred

Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology

including sig codes, and Roman numerals, brand/generic names of

medication, basic math and analytical skills, Intermediate

typing/keyboarding s

Specialty pharmacy operations, leadership skills desired

Independent worker, good interpersonal skills, excellent verbal and

written communications skills, ability to work independently, work

efficiently to meet deadlines and be flexible, detail-oriented, great

time-management skills.About our Line of BusinessAmerita is a specialty infusion company focused on providing complex

pharmaceutical products and clinical services to patients outside of the

hospital. Committed to excellent service, our vision is to combine the

administrative efficiencies of a large organization with the flexibility,

responsiveness and entrepreneurial spirit of a local provider. For more

information about Amerita, please visit www.ameritaiv.com. Follow us on

TwitterandLinkedIn.Salary RangeUSD $17.50 - $26 25 / Hour

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