The Production Test Technician Supervisor will lead a team of hourly employees spread across four different shifts for a lab that runs 24/7. The supervisor is responsible for the day by day management of the Production Test Technicians (PTT). The supervisor will also be responsible for leading and driving continuous improvement in all aspects of technician responsibilities whether that is process improvement, tooling, training or physical location of test assets.  This is a full-time exempt position in which the work is performed under limited supervision by the Director, Manufacturing and Production Test and is evaluated on results obtained.Onsite, Shift: Approximately 11:30AM – 8PM 5 days a week, OR 11:30AM – 9 PM for 9/80RESPONSIBILITIES: Manage and direct the activities of Production Test Technicians includingDaily priorities and goalsEnsure program needs are being met through the smoke watch system.Provide clear pass-down communication between shiftsCoordinate Quality SupportResolution of in-process anomaliesTechnical guidance and on-going training regarding all production test activitiesProcess guidance and on-going training regarding test procedure interpterion, and IFS data entry, and production flow.Manage technicians by assessing employee performance through meetings and performance reviews, providing positive/constructive feedback, facilitating conflict resolution, and addressing repeat issues with corrective actions, performance improvement plans, or through HR disciplinary actions.Monitor and approve employee timecardsPerform technician tasks independently following all Production Test processes as required by workload or labor deficiencies.Keep up to date on all preventative maintenance tasks within the Environmental lab. Coordinate with Test Engineering for items requiring calibration.Provide and/or coordinate training for technician team filling gaps in knowledge.Define staffing and equipment requirements to support company goals and commitments.Establish and analyze area metrics to drive:Optimization of product flow through the Environmental labEfficiency improvement projectsIdentification and elimination of defects within test processReduction of downtime for product and personnel
