OverviewCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.Responsibilities
Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Implements methods and tools at project and team level including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements. Contributes to organizational policies, standards, and guidelines for methods and tools.
Demonstrates creativity and takes initiative in problem solving. Resolves or facilitates resolution of complex problems for assigned program.
Perform daily operational support activities across a large Red Hat virtual and physical infrastructure.
Act as conduit and representative of the Unix/Linux Team and provide escalation and resolution functions for senior management when necessary.
Provide exceptional customer service to CommonSpirit end users, Business Stakeholders and other members of CommonSpirit ITD.
Perform daily production support activities for Linux on premise, Azure and AWS services.
Participate in team on-call rotations.
Perform patching and code deployments across all environments.
Lead projects associated to the enhancement, upgrade/patching, or implementation of new or existing software solutions.
Coordinate implementation and support efforts between Technology Infrastructure and other CommonSpirit ITD teams.
Provide oversight and facilitation of the CommonSpirit IT change management process as it applies to the System Engineering team.
Review, recommend and monitor the source code/versioning management function adhering to technical management guidelines.
Provide technical leadership and ownership of issues across multiple disciplines and technologies.
With oversight from the Principle System Engineer and Management, initiate and facilitates strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development).
Conduct performance tuning and troubleshooting.
Design, implement and maintain a comprehensive monitoring and alerting process across all IT platforms.
Identify automation opportunities and implement scripted solutions.
Identify technical innovation and process improvement opportunities.
Utilize standard tools and methodology to develop system and support performance metrics.
Demonstrate potential leadership qualities through team motivation and technical training.
Demonstrate comprehensive knowledge & expertise with CommonSpirit Health business processes and routines.
Perform crisis management during high-severity operational incidents.
Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.QualificationsRequired Education and Experience
BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
Minimum of 10 year of professional experience in an IT technical or infrastructure field is required.
Fundamental knowledge of Red Hat operating systems required.
Fundamental knowledge of networking and security technologies such as TCP/IP, DNS, firewalls, load balancing/proxies, authentication, single-sign on desired.
Basic knowledge of storage networks and technologies desired.
Basic knowledge of testing and quality assurance methodologies desired.
Established understanding of Infrastructure and relative technologies.
Qualified candidates will have extensive experience with Red Hat operating system technologies and solutions.
5-7 years of experience with vendor management.
Proven abilities in problem management, process analysis and root cause analysis is required.
5+ years’ experience with ansible automation , security patching and deployment tools is required.
5+ years’ experience with large complex distributed environments is required.
5+ years’ of Advanced experience with korn and/or bash.
Pay Range$44.83 - $65.00 /hourWe are an equal opportunity/affirmative action employer.
