Consumer Sales Representative-Retail
Job LocationsUS-CO-Fort CarsonID
2024-23997Company
TDS Cable OperationsPay Range
$17.31 - $25.97Sign-On Bonus
$2,500
OverviewWork Location: On site at 1510 Hare St, Fort Carson, CO
Type of Position: Full Time - 40 Hours per Week
Hourly Rate: $19.23 with UNCAPPED commission!
Hours: 8:00 - 5:00 PM (NO WEEKENDS!)
Sign on Bonus: $2,500What does a day in the life as a Consumer Sales Representative - Retail look
like?!You'll start by getting logged into the systems before unlocking the store
doors, then depending on the store traffic, you'll initiate your day by
welcoming customers either in person or over the phone. During customer
interactions, your primary focus is to address their initial inquiries with
a positive demeanor, displaying empathy when necessary. These interactions
will include a variety of what a customer is looking for, including
questions about new or existing services, troubleshooting issues or inquires
about our fiber construction.
You will be expected to utilize the provided tools effectively to retain
customers and boost revenue by promoting additional services. (Do you think
you have what it takes to earn a spot on the 5 - day Elite Seller trip to a
tropical destination!?) While daily tasks may vary, you will
generally spend more time on call then assisting customers in person at the
sto
Did we mention that you'll also be receiving these amazing benefits?
Medical, Dental, Vision coverage starting on day 1 of employment!
Excellent 401k plan (100% matching on 3%, 40% matching on 2%)
3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO!
Discounts on TDS services
Tuition assistance after working with TDS for 1 year
Opportunity to earn a spot on our 5-day Elite Seller trip to a tropical
destination!
$175 additional payments during the first 2 months of employment.
If you are considering jobs like Customer Service Representative, Retail
Associate, Retail Sales Associate, Retail Team Member, or Retail Sales
Representative, then this career move would be a great fit!
The pay range listed for this position represents the low and high end of the
base compensation range. However, the base pay rate offered for this
position is expected to be $19.23 per hour. Also, certain positions are
eligible for additional forms of compensation.
TDS Broadband Service provides cable TV, broadband internet, and phone
service in Arizona, Colorado, Nevada, New Mexico, North Carolina,
Oregon, Utah, and Texas. Visit helloTDS.com.ResponsibilitiesIn this role, you will:
Deliver sales results through providing exceptional customer service: exceed
or meet monthly sales goals of strategic products such as but not limited
to, Voice, High Speed Data, TV and Internet Content Product offerings.
Delight and retain existing customer base by consistently providing
exceptional customer service on all billing inquiries, seasonal service
requests, toll inquiries, and other miscellaneous inquiries.
Consult with customers on these service calls to identify customer technology
needs and offer TDS product solutions they may not currently have and/or
offer at a better value.
Follow cash management procedures to assure accuracy in all cash and payment
handling from customer to deposit
Keep current with promotions, products and technology necessary to exceeding
or meeting sales goals.QualificationsRequired Qualifications
1+ years' experience in a sales or customer service role.
2+ years computer experience (may include order applications, Microsoft
Outlook, Word, or Excel)
Must follow the TDS attendance guidelines in order to meet TDS's business
needs including but not limited to our obligations to our customers and to our
customers' needs.
Must have and maintain a valid drivers license.
Do you meet all of the Required Qualifications, but aren't sure if your
experience meets the Other Qualificatio s? We encourage you to apply!
Research shows that some candidates may not apply for jobs unless they feel
they meet 100% of the qualifications, when, in fact, they have the
skills and experience to be successful in the role! Experience and skills
come in many different forms and may not always look identical to what we have
on paper, but still lead to success in the role. If you meet the Required
Qualifications and believe you have what it takes to be successful in the
position, apply For full info follow application link.Employment at TDS is subject
to post-offer, pre-employment drug testing.
