OverviewWe are seeking a dynamic and experienced Director of Manufacturing Operations
to lead and manage manufacturing product lines, ensuring seamless delivery
and client satisfaction. In this pivotal role, you will partner with the
project managers, manufacturing shop leaders, estimating and the VP of
Manufacturing to optimize processes, manage project backlogs, and support
hiring goals while driving financial performance. The Director of
Manufacturing Operations role requires strategic thinking, collaboration
across departments, and a dedication to excellence in manufacturing
operations.
ResponsibilitiesClient Service:
Develop and implement strategies to enhance customer service experience,
ensuring alignment with key business performance indicators.
Oversee the manufacturing process to ensure products are delivered to exceed
client expectations.
Analyze client data and KPIs, implementing solutions to improve customer
experience.
Provide senior leadership with regular updates on client experience,
manufacturing performance, and initiatives.
Project Management & Financial Oversight:
Lead manufacturing project management processes, ensuring Interstates PM
Standards are met.
Manage Manufacturing Project Managers and oversee financials related to
project execution.
Collaborate with manufacturing and operations teams to meet customer needs and
deliver high-quality products on time.
Participate in estimating wrap-up meetings, providing insights on financial
implications and resource utilization.
Backlog Management:
Analyze project backlogs and work with Scheduling and Production Managers to
level workloads across shops or subcontract work during peak times.
Provide input into pricing based on backlog to optimize financial performance.
Support Hiring & Staffing Goals:
Work closely with Recruiting to set hiring targets based on operational needs.
Balance workforce levels with current and future project demands.
Coordinate with delivery and offer teams to ensure staffing aligns with
operational objectives.
QualificationsBachelor's degree in Business Administration, Engineering, or Operations
Management preferred. Will consider 10+ years of related experience or
equivalent combination of education and experience.
Proven experience in operations management, project management, or a
related role within manufacturing.
Strong customer service experience and financial acumen.
Excellent leadership and communication skills with the ability to work
cross-functionally.
Familiarity with shop operations, estimating processes, and workforce
management is highly desirable.
Why Join Us? This is an opportunity to lead manufacturing operations at a
strategic level, with a direct impact on the success of projects and the
satisfaction of our clients. You will be part of a collaborative,
results-driven team, where your expertise and leadership will make a
significant difference in delivering high-quality products and achieving
business goals.
Compensation: The pay range for this position is $120-165K + benefits.
Our salary ranges are determined by the experience and education required,
and level of responsibility.
Application Deadline: October 31, 2024
Applications received after this date may be considered depending on the
status of the search.
Physical Demands & Work Environment:
Primarily office-based but occasional travel to worksites or shop facilities
required (up to 20% travel).
Professional office environment, with occasional exposure to shop
environments and moderate noise levels.
Interstates is an Equal Opportunity/AA Employer and maintains a drug-free
work environment. Join us and be part of a team that values your growth and
success!
If you are a strategic thinker with a passion for manufacturing operations and
a commitment to delivering quality products, we encourage you to apply for
this exciting leadership role!Interstates is an Equal Opportunity/Affirma ive Action Employer and provides
a drug free work environment. All applicants will receive consideration for
employment without regard to age, race, gender, creed, color, sex,
sexual orientation, gender identity or expression, national origin,
religion, disability, genetic information, marital status, amnesty, or
status as a covered veteran in accordance with applicable federal, state and
local laws. Interstates complies with applicable state and local laws
governing non-discrimination in employment in every location in which the
company has facilities. A copy of our AAP is available upon request during
regular business hours.
