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691685BRJob Title:NIKON EXPERIENCE EXPERTJob Category:Store AssociatesLocation Number:000225-Fort Collins-StoreJob Description:What does a Best Buy Experience Expert do?The Experience Expert ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.As the Experience Expert you will:
Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
Engages customers using selling skills, to complete sales, drive profitable growth and achieve their individual goals with a focus on providing sales support in all related digital products.
Uses innovative customer engagement and creative sales techniques to increase sales of related Digital Imaging products.
What are the Professional Requirements of a Experience Expert?Basic Qualifications
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications
Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services
1 year sales experience
1 year experience working with consumer electronics products/services
Req #:691685BRAddress Line 1:4040 S COLLEGE AVECity:Fort CollinsState:COZip:80525Job Level:Entry LevelEmployment Category:Full TimeBrand:Best BuyAbout Us:Best Buy Company and its Family of BrandsBest Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.Additional Job Information:What are my rewards and benefits?Accelerate your career with an iconic brand! Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you. At Best Buy we offer top salaries for management, including short term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.Search Categories:Retail Jobs
