Front Desk Manager

Front Desk Manager

18 Jul 2024
Colorado, Fort collins / north CO, 80521 Fort collins / north CO USA

Front Desk Manager

Vacancy expired!

Baymont Inn & Suites

FRONT DESK: Manager

We are currently accepting applications for full time Front Desk Manager . The ideal candidate must have the ability to handle guest requests with the utmost care and attention! Duties include, but are not limited to:

Register guests into the hotel in a prompt and courteous manner

Use upselling techniques to maximize room rates

Prepare for group check in and out and VIP arrivals

Process customer payments according to established policies and procedures

Respond to guest requests promptly, promote hotel services, and provide guests with information such as local attractions and directions

Resolve minor guest complaints to the satisfaction of the customer or inform supervisor of major problems, complaints, or unhappy guests

Ability to stand and work in confined spaces for long periods of time.

Answering phones in a professional and courteous manner

Light lifting (Delivering towels, Re-stocking Vending, etc.)

Preparing necessary reports

Other duties as assigned

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