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Lead Fort Collins Best Craft Distillery Tasting Room & Restaurant
CopperMuse Distillery® is looking for a vibrant leader to guide a staff of service industry professionals. Someone who is passionate about connecting to the community through craft food and drink. Ideal candidates will inspire teamwork and a sense of fun with those around them.
Full time position. Flexibility will be key during initial training. Once fully trained a set schedule will be worked out. Position reports directly to the owner.
Start date: Goal is before the end of April 2019
Salary: Hourly + Tips
Benefits: Paid Time Off, gym membership allowance, and 401(k) available
CopperMuse hours (subject to seasonal change)
Monday-Thursday: 4-9pm
Friday & Saturday: Noon-10pm
Sunday: Noon-7pm
Primary Responsibilities
- Be responsible for everything that happens in CopperMuses Tasting Room / Restaurant
- Lead all Tasting Room staff to consistently deliver excellent customer service and a unique dining/drinking experience
- Hire, train, supervise and manage all Tasting Room staff.
- Create effective staffing schedules and quickly resolve issues to maintain high service standards especially during peak periods
- Work with a diverse range of personalities both staff and patrons
- Coordinate and deploy special and private events, fundraisers and group gatherings
- Maintain a fun atmosphere for patrons and staff
- Assure a consistent social media presence that highlights the outstanding offerings and experiences at CopperMuse
- Handle timely administrative functions such as payroll review and daily financial reconciliation
- Monitor and encourage development of staff skills. Enforce company policies, including policies relating to conduct of staff. Regularly appraise staff productivity and efficiency, and evaluate employee performance by providing constructive feedback and discipline as necessary. Help and inspire each employee to reach their greatest potential.
- Ensure compliance with operational standards, health department regulations, safety and all federal/state/local laws. Always follow and enforce company policies and procedures
- Deal with guest complaints as necessary both in person and on social media platforms
- Inspire staff to come up with creative food and cocktail offerings for weekly specials, seasonal menus and special events
- Assure that Tasting Room is efficiently & adequately supplied for the weekly demands of food and drink
Experience, Skills and Education
- Exceptional interpersonal and communication skills
- Experience in a supervisory position for a food and/or beverage establishment is strongly preferred
- Restaurant, Hospitality or Management education is preferred
- Ability to work flexible hours, including nights, weekends, peaks and holidays
- Strong understanding of business management and accounting principles
- Willing to learn and perform all Tasting Room duties including Bar Tending, Serving, Kitchen food prep, Cleaning, etc.
- Able to diffuse tense situations and resolve conflicts
- Comfortable with delegating responsibilities and tasks to maximize resources and hold people accountable to commitments.
- Computer/technology skilled: Microsoft Excel, Word, Email, Social media platforms such as FaceBook, Instagram, Twitter, Snapchat, Google
- Able to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment for many hours per shift
- Possess or Obtain Certified Food Manager certification within 90 days of start
Company Background
CopperMuse® Distillery is a craft distillery in Fort Collins. Our mission is to build upon Colorado's excellent craft brewing heritage and apply these standards of quality to our distilling works. We produce premium, hand-crafted spirits that include Vodka, Rum, Infusions, Gin, Whiskey and Liqueurs that will push your taste experience beyond mainstream, corporate producers.
See coppermuse.com for more details
