Full Time Fulfillment Supervisor
About Renee’s Garden
Renee’s Garden is a premium seed packet company carrying seed varieties focused on great flavor, easy culture, and exceptional garden performance to home gardeners since 1998. We have created an extensively curated selection of seeds and other products sourced from around the world and carefully evaluated in our own trial gardens.
We manage both a direct-to-consumer e-commerce business, and a wide-ranging wholesale business across the United States and Canada. Our home office is in Felton, California and our fulfillment warehouse is located in Boulder, Colorado.
About the Position
Renee’s Garden is seeking an Order Fulfillment Supervisor to join our management team. The ideal candidate will have experience with inventory, leadership, and administrative work. This position works closely with our warehouse management staff to oversee the day-to-day output of our ecommerce and wholesale fulfillment team and provide solution-oriented support of our growing business.
Essential Duties and Responsibilities
Supervise the fulfillment team, including organizing tasks & schedules by assigning and maintaining roles & expectations
Oversee special projects, such as seasonal shipping projects, and high priority tasks.
Monitor inventory and keep stock updated & accurate while investigating discrepancies
Manage and ship orders with special characteristics, such as international orders or orders affected by system errors
Use our ERP & WMS software to investigate and update orders, purchases, and inventory
Pull inventory from high-up spaces in our warehouse on a scissor lift, move pallets using a pallet jack or with a forklift
Work with our remote home office in California to investigate customer inquiries
Enter orders into our SAP system using excel importing programs or by hand
Develop and maintain processes & structures to improve fulfillment speed and accuracy
Report statuses to warehouse management team and business management
Train new hires
Other duties as assigned
Knowledge/Skills/Abilities
Bilingual English/Spanish is a MUST !
Ability to supervise a team of 5 to 15 people, depending on seasonality
Sufficiency in Microsoft office, with an emphasis on Excel, Outlook, and Word
Excellent time management and organization skill
Excellent communication skills
Strong attention to detail
Ability to appropriately prioritize from a list of tasks in a changing and seasonal environment
Ability to multitask
Physical Demands/Office Environment
Ability to use fulfillment or packaging equipment.
Ability to use a computer for multiple hours.
Lift up to 50 pounds.
Ability to work/walk around inside and outside the building.
Ability to move throughout building including occasional use of stairs.
Ability to sit or stand for extended periods of time.
Experience
3 or more years in a supervisory or managerial position
3 or more years in a commercial or industrial position that interacts with inventory or order fulfillment
Forklift/ scissor lift experience desired, but not required.
Compensation
$24 to $26/hr to start based on experience with an opportunity for increase after 3 months based on performance
Benefits
Medical benefits
401(k) plan with company contribution
Additional voluntary benefits through Aflac
Paid vacation
11 paid holidays annually, including your birthday
FLSA Category
Non-Exempt (hourly)
Full-time
We are proud to be an EEO employer.
Please reply with a resume and a short note as to why you think you would a good fit for this position.
