Retail Sales Associate Store 427Pay Rate: $14.42/hr - $27.44/hr plus commission depending on
background and experience.The job posting is not necessarily reflective of actual compensation that may
be earned, nor a promise of any specific pay for any specific employee,
which is always dependent on actual experience, education, and other
factors. The pay range(s) listed are provided in compliance with state
specific laws. Pay ranges may be different in other locations.Why our company? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig
leave-take time off to share your music with the world and return to your job
after your tour! Our company offers robust benefits and perks, including
Medical, Dental, Vision, 401K plus company match, mental health
support, paid sick/holiday/vacation time, employee discount program,
and tuition reimbursement options.POSITION OVERVIEW:
Our company embodies the world of creativity and music by encouraging staff
to find their own individual sound. Our mission is to develop and nurture
lifelong musicians and make a difference in the world by enabling musicians
and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first all
the while fulfilling our mission.As our Sales Associate, you will serve as the face of our company in the
store, greeting customers, qualifying their needs, matching their need
to the right product, and pitching and overcoming objections to close the
sale.A few special characteristics that make our Sales Associates successful:Customer Focus: Understands customer service principles, and able to
provide an excellent customer experience. Able to connect with customers in a
meaningful way. Is approachable, genuine, knowledgeable, encouraging,
passionate, and committed to helping customers. Able to step in to handle
customer service issues.Initiative: Able to identify opportunities & issues and follow through on
work activities to capitalize or resolve them. Able to learn quickly and take
positive action without being requested to do so. Able to develop knowledge
and skills including product, store operations, sales, and leadership.
Interpersonal Communication: Able to communicate through various means
(written and verbal) with diverse, individuals, including internal and
external stakeholders at all levels in a clear, concise, positive, and
courteous manner. Able to demonstrate respect to others, surroundings, and
selfSelling: Able to work through certification program to gain a base
understanding of products and sales techniques.As our Sales Associate, you will:
Reach sales targets on services
Demonstrate product and service knowledge to customers
Assist customers and guide them through the sales process
Continual learning through the onboarding, certification, and continuing
education process
Assisting with the execution of all tasks to ensure the store is ready to
conduct business and service customers
Keep an eye on inventory levels and replenish displays as needed
Clienteling/build relationships with customers to fulfill future service needs
Additional duties as assignedOur company is an Equal Opportunity Employer and provides fair and equal
employment opportunity to all employees and applicants regardless of race,
color, religion, gender, sexual orientation, gender identity,
national origin, age, disability, veteran status, or any other
protected status prohibited under Federal, State, or local laws. All
employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and
are unable or limited in your ability to use or access our website, you may
request a reasonable accommodation to express interest in a specific opening.
You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862
or by sending an email to .Requirements:
Willing to work nights, weekends, and holidays
Strong orientation towards providing excellent customer service
High attention to detailPreferences:
Intermediate knowledge of Musical Instruments sold within store
(Guitars, Drums, Tech, etc.)
Part-timeEqual Opportunity Employer - minorities/females/veterans/individuals
with disabilities/sexual orientation/gender identity.
