General InformationJob Title: Universal Banker
Location: 2608 N 12th Street Grand Junction, CO, 81501
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Employee Type: Non-Exempt Full-Time
Hiring Pay Range:
Universal Banker I - $17.50 - $19.25 per hour
Universal Banker II - $18.00 - $20.50 per hour
Universal Banker III - $19.25 - $22.65 per hour
Universal Banker IV - $20.50 - $25.25 per hour
The hiring pay range for this position is commensurate with the level of
relevant experience and education.
This position may be eligible to receive an additional $1.00 per hour if
approved for the Spanish Communication Assistant Program.We have the financial strength embodied in over $3 billion in assets and
ranks in the top 8% of banks nationwide by size and is a true community bank
with an unwavering commitment to excellence. The bank helps each of its
communities prosper through investment, sponsorship, philanthropy, and
employee volunteerism. It is a passion we have for banking that makes the
diffeWe hire individuals who provide excellent customer service and build
meaningful relationships with our customers and within our communities. We
are
committed to rewarding our team members who strengthen our company and
culture. We offer competitive compensation and a comprehensive benefits
package for this position.Health & Wellness Benefits (Subject to Eligibility Requirements)
Minimum 4 Weeks of Paid Time Off (PTO)
11 Paid Holidays
Medical, Dental, and Vision Insurance
Health Savings (HSA), Flexible Spending (FSA), and dependent care
spending accounts
Company provided Life, AD&D, and Disability Insurance with
supplementation options
401(k) plan with discretionary company match and profit sharing
Discretionary annual bonus and employee referral incentives
Employee Assistance Program (EAP)
Tuition Reimbursement Program
Spanish Communication Assistant Program IncentiveSummary
Responsible for demonstrating excellent customer service in accordance with
Sturm Financial Group's Mission, Vision, Values. Opens accounts,
handles cash and various financial transactions, sells/cross-sells bank
products and services, assists customers with their banking needs, and
resolves customer service issues while complying with regulatory requirements.
Accountable for sales and service activities for assigned branch locations.
Proactively seeks new customers through marketing and prospecting. Refers
customers to other areas of the company as appropriate.Essential Duties and Responsibilities
Processes paying/receiving transactions and maintains accurate records of
all transactions.
Cashes checks within assigned limits and stated guidelines.
Responsible for daily cash settlements of cash and proof transactions.
Balances cash drawer.
Opens checking, savings, money market and certificates of deposit
accounts. Orders check and ATM/Debit cards and provides starter checks for
new accounts.
Understands and effectively applies selling techniques to open, develop,
and close sales; creates product interest; actively cross-sells
products/services; actively pursues potential customers, both on and off
Bank property.
Identifies customer's financial needs through in-person efforts, cold
calls, referrals, and marketing, while providing strong product
knowledge and quality service excellence.
Displays sufficient knowledge in explaining, selling, and administering
products; refers customers to appropriate resources within the organization.
Actively seeks to understand customers' complete financial services needs
and recommends products and services based on those needs, including
Delivers the quality of service as defined by department and company
standards.
Maintains confidentiality as defined by department and company standards.
Maintains a current knowledge and consistent compliance with Bank Secrecy Act
(BSA) requirements, as well as knowledge and consistent compliance with
other banking r gulations and Bank policies and procedures related to the
posit
Adheres to all bank policies, procedures, and regulatory requirements.
Participates in training and development activities to enhance job knowledge
and skills.
Supports the company's Mission, Vision, and Values.
Other duties as assigned.Education and/or Experience:
Universal Banker I
No experience required.
Previous customer service or cash handling experience preferred.
Bilingual in Spanish preferred but not required.
Ability to work in a fast-paced environment and handle multiple tasks
simultaneously.
Basic computer skills and proficiency in Microsoft Office applications.
Basic knowledge of banking products, services, and regulations preferred.Universal Banker IV
Minimum 4 years prior bank experience performing teller or personal banker
duties for external candidates.
