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Your Privacy ChoicesWhat We'll Bring:At TransUnion, we have a welcoming and energetic
environment that encourages collaboration and innovation. We are consistently
exploring new technologies and tools to be agile. This environment gives our
people the opportunity to hone current skills and build new capabilities,
while discovering their genius.Come be a part of our team - you'll work with great people, pioneering
products and cutting-edge technology.This position will act as the primary day-to-day client manager for a set of
core Financial Services clients that leverage a range of identity-driven
Fraud, Risk, Compliance, Digital and Marketing Measurement and
Activation solutions. The individual will be primarily accountable for
protecting and retaining a large base of existing client revenue through
ongoing collaboration with their clients and various internal departments to
ensure overall client satisfaction and return on investment in our solutions.
Additionally, the Client Value Executive is expected to work closely with
cross-functional internal teams to develop trusted, consultative, and
mutually beneficial client relationships that lead to incremental upsell and
cross-sell opportunities within their existing client base.What You'll Bring:
Minimum of 5 years' experience supporting conceptual services in a highly
technical, complex, and fast-paced selling environment leveraging
consultative sales acumen
Strong work ethic and a demonstrated track record of retaining and growing a
client base of $30M+
Experience managing the entire sales cycle, from identifying a need, to
developing the solution with a measurable value prop, to closing the deal
and seeing it through to implementation
Excellent interpersonal, customer relationship management, and
organizational skills desired - Project Management Skills a plus
Fluent in negotiating complex agreements and communicating technical concepts
Strong face-to-face and virtual presentation and meeting facilitation skills.
Intellectual curiosity, attention to detail, high energy, drive to
win, an ability to multitask and work creatively to resolve client issues
Ability to champion new ideas, initiate change, think "outside of the
box," and drive innovation
Ability to unite internal teams for effective and logical problem solving
Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting
software (Teams, Zoom, etc.)
Potential for travel up to 25% of the time
Bachelor's degreeImpact You'll Make:
Proactively manage a large base of existing Financial Services clients,
supporting day-to-day customer relationships with 15-20 clients valued at
$30M in annual revenue.
Responsible for defending existing revenue within assigned account base,
focusing specifically on driving client value by developing a deep
understanding of each client's business needs and issues.
Expand relationships within existing account base to help uncover incremental
new revenue opportunities by partnering with Sales and Client Executives on
any new business opportunities.
Coordinate and deliver Quarterly Business Reviews with clients where
applicable.
Coordinate all internal resources necessary to ensure any client issues
including service, billing, technical, delivery, product, etc. are
resolved efficiently and effectively.
Acquire and integrate industry knowledge related to general trends, emerging
technologies and competitors specific to our Financial Services vertical.
Maintain meeting notes, renewal forecasts, legal documentation, and
client contact information electronically in Salesforce.com for assigned
client base.
Contribute to Account Business Plans within a matrixed internal team for
assigned clients.
Provide clients with an ongoing education of our solutions via thought
leadership, events, etc.This is a remote position which may require o casional in-person attendance at
work-related events at the discretion of management.Benefits:
TransUnion provides flexible benefits including flexible time off for exempt
associates, paid time off for non-exempt associates, tuition
reimbursement, additional (following any short-term disability) 10 weeks
of parental leave with gradual return, adoption assistance, fertility
coverage, spousal and domestic partner benefits, charity gift matching,
employee stock purchase plan, retirement contributions with employer
match, organizational growth potential through our online learning platform
with guided career tracks, and access to TransUnion's Employee Resource
Groups.We are committed to being a place where diversity is not only present, it is
embraced. As an equal opportunity employer, all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, disability status, veteran
status, genetic information, marital status, citizenship status,
sexual orientation, gender identity or any other characteristic protected by
laPay Scale Information :
The salary range for this position is $104,500.00 - $178,200.00. This
position involves compensation based on commission. TransUnion pay mixes for
commission are generally 80-20, 70-30, or 60-40. Please reach out to your
recruiter to determine the applicable pay mix for this position. The salary
