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Solutions Management professionals work with clients (external and internal) and use their knowledge of the product, industry and technology to design holistic solutions to meet business and technical needs across individual customers, customer segments, and regions. They include product technical experts during the sales process that provide pre-sales technical advice and technical demos to customers about Visa products. They work hands-on with customers to demonstrate product integrations. They support clients to optimize their use and performance of Visa DPS Forward’s products.
The Senior Director of Product, Solutions Management will lead a team of Solutions Product Managers working on our API-based Issuer Processing platform, DPS Forward. She/he/they will be responsible for engaging with internal and external partners to understand key business problems, use knowledge of the platform to innovate or help define how their needs can be addressed with new extensible capabilities, and work directly with the product development and commercialization teams to prioritize.
The Senior Director will be a coach/player who both engages with clients daily while developing a team and acts as a key member of the executive team. The Senior Director will have an understanding the competitive and market landscape, Visa and DPS solutions, and use that knowledge in engagements. She/he/they are expected to have a key role in setting the strategy and influencing the roadmap.
Essential Functions
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.