Visa Commercial Solutions (VCS) is a high-growth, multi-billion-dollar business unit within Visa’s Value-Added Services (VAS) organization. Our group is responsible for building and commercializing products that improve issuing bank processing and cardholder experiences. The manager will be a member of Global Loyalty, which empowers our clients to build deep, lasting, primary-spend relationships with their customers.In this role, you will conceptualize and design consumer journey and messaging services that deliver easily consumable, packaged offerings for issuing clients to attract, convert, engage, and retain their cardholders. This will include the identification of consumer and client segments within engagement data across Visa’s regions globally, building relationships with regional partners to identify in-market needs and nuances for localization and supporting the commercialization of engagement packages to drive the sale of scalable solutions for loyalty products.Responsibilities include:Drives the defined enterprise product vision, strategy, roadmap, goals develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.Engage in early strategic planning and discovery to define MVP scope, point-of-arrival vision, and phased delivery approaches that balance near term impact with long-term scalabilityProactively identify inefficiencies in current processes and create strategies to streamline workflows to improve outcomesLeverage data-driven insights to refine digital capabilities, optimize usability, and drive adoption at scaleOwning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.Create product related awareness and marketing materials and evangelize the product and product strategy.Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for owned platforms.Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products.Lead and execute strategic projects related to product pricing, go-to-market strategies, and new product solutions, ensuring alignment with NA Product OKRs and organizational goalsEstablish feedback loop with customers to incorporate product enhancements to increase services adoption.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Sponsorship is not supported for this role, including but not limited to F1, OPT, EAD, STEM, H1B, etc.Visa will accept applications for this role until at least December 12, 2025.
