We are formulating and implementing a unified strategic vision for Operations & Infrastructure (O&I) to establish Visa as the premier, data-driven payments company globally. We seek a leader with a proven history of managing teams, scaling vital programs, and cultivating robust partnerships with product and customer service leadership.As a Sr. Systems Engineer, you will be leading complex cross-regional and cross-functional product operations initiatives within Visa’s Operations & Infrastructure (O&I) team. You will work closely with all Visa teams to transform customer data and feedback into improvements, aligning business goals with audit compliance and developer priorities as a member of the Developer Experience team. The successful candidate will define success for the crucial Release Management tool and identify key integration points within the Software Development Lifecycle to ensure the ongoing support and operation of services that Visa provides.Essential FunctionsContribute to the development of the overall product strategy, product roadmap, and business plan for release managementProvide strategic direction and a vision for release management at Visa to support successful code deployments and ensure world-class operationsImplement and enforce governance standards within release managementActively prioritize product backlog and participate in release/sprint planning activitiesFormulate requirements for product and participate in acceptance testingParticipate and sign-off in product releases and ensure product features are well understood and implemented as requestedProvide program and project management support for major platform, product, and tool-driven change initiativesDevelop expert knowledge on the features and business applications of our productsGather and implement user feedback and recommendations to improve our partnerships and bolster developer experienceProactively review user trends to make recommendations for improvement of current processes, policies, and toolsPartake in audit activities to ensure our product is meeting the standard of both internal and external audit teamsPartner with application teams to identify and implement automation opportunitiesThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
