Your opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.Schwab’s Risk & Regulatory Learning team is a team of learning professionals with the power to transform employee behaviors and mindsets. The goal of our training team is to connect employee’s day to day risk management practices back to Schwab’s customer focused mission of “Seeing Through Client’s Eyes.”As a Senior Instructional Designer (Sr. Manager), you will be a proactive team partner who analyzes, designs, develops and maintains interactive, blended learning solutions that are support organizational goals and objectives. Your work will touch employees across the Company.The Risk & Regulatory Instructional Design Team aspires to take a learner-centered approach to our work to produce experiences that inspire and empower Schwab employees to realize their full potential. We want to make learning about Risk Management and Compliance topics easy and dare we say engaging.If you have a passion for good design and have a love of learning, we are seeking someone like you. Read on to learn more about what we are looking for.What you're good at
Work with business partners and internal consultants to lead through the ADDIE model with an emphasis on Analysis, Design and Development phases
Conduct analysis to identify key behaviors and mindsets that will mature our risk management capabilities and create meaningful learning experiences
Maintain a strong learner focus by seeking out opportunities to gather learner inputs, prototype and share back findings to influence in creating impactful solutions
Generate a design strategy that addresses: Who, What, When, Where, Why, and How
Gain agreement on your proposed design strategy, defining design approach and deliverables that will make up the learning experiences you create
Design and develop effective learning experiences that reflect your ability to apply learning theory. Be the confident design expert that leads the team through the process.
Lead effective project meetings and working sessions that get results by setting meeting goals, demonstrating superior verbal communication, active listening, planning, and organizational skills
Create your project plan and manage your work, including feedback and review cycles to successfully meet milestone dates and training implementation deadline
Ability to quickly build and sustain collaborative relationships with partners and colleagues
Write compelling training materials; organize and communicate complex information in an easy-to-understand manner that facilitates learning, while following organizational writing guidelines
Create and use visuals and multimedia interactions that enhance the learning experience and facilitate learning transfer through the application of visual and instructional design principles
Ensure the learning solutions you create follow accessibility guidelines so that all employees can participate
Build assessments that adhere to best industry practices and are piloted with learners and SMEs prior to implementation
Articulate needs, risks, or implications, along with recommendations when scope changes or challenges surface
Deliver quality products and adhering to team standards and processes
What you haveTo ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.In addition to being able to do the above, you will have the following experiences and skills:Required Qualifications:
Bachelor’s Degree in Instructional Design or a related field from an accredited college or university
Minimum of 6-10 years in creating blended learning experiences
Mastery in graphic design, video, audio, and graphic creation
Established understanding of Web Content Accessibility Guidelines (WCAG)
Mastery of Learning Theory
Ability to write training content in plain, digestible language
Strong writing editorial skills
Mastery in graphic design, video, audio, and graphic creation
Ability to learn changing technologies quickly, including department’s Content Management System, Camtasia, and Adobe Creative Suite
Preferred Qualifications:
Excellent time management and project management skills, managing multiple projects at one time
Ability to manage large, high complexity projects and multiple projects with ease
Ability to partner with wide variety of partners and project teams
Demonstrated ability to problem solve, influence others, and execute in a customer-centric manner
Unwavering attention to detail and organization
Self-leadership
What’s in it for youAt Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
CO Salary Range: USD $73,100 - $120,500 / YearWhat’s in it for you:At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you – both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insuranceSchwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
