The Service Manager is responsible for the daily operational coordination of customer repairs.
This position works in concert with the Shop Manager to facilitate maximum shop throughput
while achieving quality goals. A successful Service Manager is an expert at customer relations
and operations management.
Responsibilities:
● Oversee, coordinate, and manage operations workflow
● Provide an exceptional customer service experience
● Ensure efficient and timely completion of automotive repairs and maintenance
● Schedule appointments and manage the workflow in the service department
● Maintain accurate records of repairs, services, and inventory
Qualifications:
● High capacity for Situational Awareness - you have the ability to see the larger, daily picture
of operations flow and have the ability to pivot where required
● 3-5 years of experience in operations management
● 3-5 years of previous leadership experience
● Excellent communication and customer service skills
● Seriously strong computer skills (you’re a power user)
● Ability to quickly and efficiently solve problems
● Positive attitude - you are a positive person, a team player, and add to our culture. This is a
non-negotiable trait
● Valid Driver's License
● 1+ years in the automotive service industry (bonus)
● Familiarity with automotive mechanics and repairs (bonus)
As an Automotive Service Team Member, you will play a crucial role in ensuring the smooth
operation of our service department. You will be responsible for working with a team of technicians
and service advisors to deliver high-quality automotive services to our customers. If you have a
passion for automobiles, strong interpersonal skills and knowledge in automotive repair and
maintenance, we would love to hear from you. Join our team today and take your career to the next
level!
Benefits:
● Salaried Position - $60,000 - $95,000
● Up to 3 weeks paid vacation- 1 week per year of employment
● 401(k) matching
● Employee discounts
Hours:
● Monday to Friday
● Additional hours if requested (Not required)
Shift:
● 8 hour shift 8:30AM - 5:30PM
Ability to commute/relocate:
● Aspen, CO 81611: Reliably commute to Aspen.
● License/Certification: Driver's License (Required)