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Detailed Job Description
Customer Sales Representative
Please apply in person
COPY COPY is a digital print shop. We do almost everything from business cards, posters, forms to graphic design. We are a high volume, fast paced, customer service oriented business.
Wait on customers in a friendly, courteous and efficient manner. This included taking orders accurately. As well as making appropriate suggestion regarding how a job can best be done – including paper type, binding, design suggestions, computer layout, etc. It also includes watching self-service customers and offering assistance as necessary. Greeting customers promptly upon entering store. Being able to multi-task
Problem Solving
Being able to perform task fast and efficiently.
Operating machines efficiently and accurately.
Keep production machinery running with minimum amount of waste.
Completion of overnight orders before leaving when responsible for closing. This means there is a possibility of staying past 6pm.
Accurate pricing of orders. This also included giving price quotes correctly and recording them in the POS and/or bid book.
Accurate and efficient operation of POS system (Square register).
Handling phone calls:
Answering questions, description of services, calling customers that require follow up.
Keep store and working area clean and organized. Stock counters with supplies and machines with paper.
Possible delivery of order, drop off deposit at bank – get change.
Basic knowledge of PC operating system, to create resumes, flyers, business cards, etc. Ability to answer MAC & PC customer questions (will train if necessary).
Pay Rate & Benefits:
$15/hr with a merit based pay raise after 3 months of employment.
Eligible for Health & Dental Insurance after 3 months of employment.
After 1 year of employment you get vacation time and sick time, and can apply for a 401k plan.
Work Hours:
Evening, weekends, mornings – Flexibility is a must. Looking for Full or Part time
Store Hours:
Mon – Sat : 8:00am – 6:00pm
Sunday: Closed
